Concord Cars Inc

(4.3) 4 Reviews

50792 IN-933, South Bend, IN 46637

Average Ratings

4.3 out of 5.0
3 out of 4 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-4 of 4 reviews
5.0 out of 5.0

Tactful

by from Elkhart, IN |

If Bob was, as he was, as tactful with an emotionally distraught woman because her 1996 Toyota 4-Runner was kicking the bucket... you had my business! 2009 Pontiac Vibe/White - Nice!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

10 out of 10

by from Elkhart, IN |

Bob Thielking is the BEST salesman I have ever did business with. This is my fifth car purchase in my lifetime. Thank you Bob for your help.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I have purchased cars from you in the past

by from Goshen, IN |

I don't see where you should change anything. I was treated very well and was very satisfied with my purchase. Kevin Bailey, my salesman, is a great salesman and a great person. I still recommend Concord Cars to everyone. God Bless you all. Thank you PJ Hill

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

Customer service needs improvement

by from Northern Indiana |

At the time of purchase, I was promised that the brake problem would be taken care of. I have taken it to their repair garage and I still have the same problem and the mechanic said the brakes still grind. I am going to continue to work together to resolve the issue. Otherwise, it was a pleasant experience, and I love my vehicle.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase

Concord Cars Inc responded to this review

August 26, 2012

Good afternoon CNACHHA. We sincerely apologize that you are unhappy with the brake situation. We put each car through a rigorous brake examination and it is unfortunate that one of our vehicles has not lived up to your expectations. We value your opinion, and we value you. PLEASE, get in contact with us so that we can work on resolving any issue. We want every experience with Concord Cars to be an uplifting one. Thank you


(1-4 of 4 reviews)