Auto Action LTD.

1909 W. Van Buren Ave., Phoenix, AZ 85009

Used 602-262-5424

Average Ratings

2.7 out of 5.0
3 out of 7 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-7 of 7 reviews
1.0 out of 5.0

Do not do business here

by from phoenix az |

I purchased my Kia rondo crashed it my insurance paid it off but there was a remaining balance of 1200 I was told in order not to be held responsible in paying this balance I would have purchase another car from them OK so I get a 2004 Hyundai Santa feel Feb 14 2014 here we are not even three months later my car has no power when I take off and I call to speak to some one that can actually help me and all they do is play phone tag in transferring to the wrong department

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Customer Service
Buying Process
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Shopped for a new car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

Terrible company to go through!

by from Avondale, AZ |

When buying a car from the Auto Action Avondale location you will be treated kindly until it comes to issues with the vehicle. Within one week my car tire popped, my spare was also run down and popped, my check engine light came on, my car would not start half the time, and my brakes stopped working. When I brought this to the dealerships attention they refused to be of any kind of help. I was consistently given a card with the service address. When speaking with the service manager I was told the issues with my car were not covered and I was expected to pay for them myself. Although I had bought the car seven days ago I was told I had to fix it because I had purchased it even though I had a "warranty" for one year or 15,000 miles. I was rudely yelled at by a sales person by the name on Ennis and I refuse to deal with them again. I would never recommend this dealership to someone wanting a reliable car.

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Customer Service
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Dealership!

by from mesa arizona |

My wife and I are very happy with this company. GREAT PLACE TO BUY A VEHICLE!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Do not buy there!

by from Phoenix, AZ |

You are guarantee to get ripped off! Buy there and you will get a car that will break down within a few days. I got a truck from them and next week to find out my breaks we're not working and the transmission needed to be replaced. They would not give me my down payment back when I returned the truck. I did not feel safe driving it. They stated they would fix it but they would not give me a replacement. Warning! Do not go there!

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

A good place to buy a car. Thank you Auto Action!!

by from Chandler AZ |

My wife and I needed a van after ours broke down. The repairs were going to cost more than the vehicle was worth. I knew I had bad credit and only had $500 to work with. I heard about Auto Action through a friend so I decided to try it out. I found a nice vehicle and I even got a 1 year warranty for free. I did not feel pressured into anything I dind't want. I chose my own car and the sales team and manager did were very nice. I had a very pleasurable experience. 2 weeks after I purchesed my vehicle I had a/c problems. I took it to the shop and they said my a/c was under warranty and they fixed it, and even gave me a free oil change. Very happy. Thank you Auto Action!!

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Auto action scam

by from Mesa az |

I recently bought a car from auto action where they promised a 1 year 15000 mile warranty which is why I bought the car in the first place, so anyways I made my payments on time so the motor blew after 2 months and 6000 miles, I drive a lot for work. So I had it towed to auto action and had the driver check the oil and it was full, then they call me and tell me that it didn't have any oil in it. It's a scam, look for them on the news they will be on there soon

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Customer Service
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Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Auto action Az

by from Phoenix az |

I recently purchased a used 2005 Chevy Monte Carlo from auto action az van buren lot. Last year Cars runs great minor problem like cosmetics. there customer services could have been a little better , they also work well with bad credit I worked with Felix and he insured me aye 30 day warranty on car there very flexible with payment if your only a couple days late I've had a good experience working with the company

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-7 of 7 reviews)