My experiences at Dalessio Chevrolet have been the most pleasant experiences at a car dealership that I have had in my life. My first experience at Dalessio was the result of another dealer trying to "stick it to me" on a false repair that was not necessary. I chose not to make the repair and went to Dalessio for a "second opinion". Instead of a $1,000.00 repair, I had a $50.00 repair and didn't have any further problems. Since that time I have purchased two vehicle from Dalessio and have gotten the best deals possible. Most recently I had a problem with my alternator going out on my Silverado pick up which is 10 years old and has over 180,000 miles on it. This happened on a Sunday. I called Dalessio and left a message. Dave Dalessio called me back with-in a few minutes and then called his Service Manager, Sean Flanagan. Sean advised me what to do since the batteries were completely dead and the alternator was not working, have the car towed in since I had AAA to avoid any further damage. On Monday Mike Lange and the service Dept. tried to recharge the batteries, use two black boxes, etc. but the fact that I drove the truck for two days with the "battery not charging" for over two hours killed the batteries. They were not able to complete the repairs on Monday due to the fact that they spent so much time trying to save the batteries. Mike Lange gave me a free loaner car that had only 458 miles on it. The repairs were completed before noon on Monday. I was very pleasantly surprised to see that they had only charged me 2 hours labor (estimated labor for an alternator replacement) and did not charge me for the multiple hours they spent trying to save me a few bucks. The bottom line is that Dave Dalessio runs a "family" type business and treats his customers like family. All of the employees, sales, parts, service, reception, accounting etc., follow Dave's lead and treat customers as if they are family. I turned 60 years old last month, have been around the block a few times, and again cannot say I've ever had a better relationship with any other dealership and would give my highest recommendations to family and friends to give there business to Dalessio. My Sincerest Thanks to Dave Dalessio and his staff for the honesty, integrity, and respect they have shown over the years!
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