- Repair & Care
At AutoNation Subaru Arapahoe, we believe in providing you with premium customer service for the life of your vehicle. Whether it's a pleasurable and low pressure sales experience in our friendly showroom, or top-quality vehicle maintenance from our service department--we strive everyday to make sure that you are a satisfied customer for life!
65 out of 70 people recommended this dealer.
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We had been talking about getting a new Subaru for the past year. We had purchased our two current Foresters at another Subaru dealership in Aurora and had planned on returning there for the next purchase. One recent Saturday, we happened to have a couple hours to kill between an wedding and the dinner reception and was in the neighborhood of the AutoNation Subaru Arapahoe dealership. We stopped in and test drove the Impreza and the Crosstrek. Salesperson Carlos Jones helped us with the test drives and was so friendly and knowledgable. We felt bad leaving with the plan we would purchase our Subaru at another dealership. When we went to the other dealership, they were extremely busy and we had to wait for someone to even notice us. Their Crosstrek inventory was very limited and we were told they were having trouble getting them in. The salesperson, who was with another customer, took our name and told us he would call us tomorrow. We would not have minded the wait. We told the salesperson we were previous customers, but we did not feel like our business was valued and that we were dismissed. To be fair, the salesperson did call us back with some information on some cars the dealership was planning to get in, but then he asked me to call him later the next week to check the inventory. Wasn't that his job??? We called Carlos at AutoNation back and he worked very hard to find the right car for us. Carlos and AutoNation made our new car experience so much easier.