Mazda Gallery of Norwood

918 Boston Providence Tpke, Norwood, MA 02062

New 877-897-6855 New 877-897-6855
Used 866-906-6568 Used 866-906-6568
Service 877-328-2320 Service 877-328-2320

The Art of Exceeding Expectations


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 43 reviews

Featured Review

5.0 out of 5.0

salesperson went to extremes to match my needs

by from attleboro,ma |

Although ultimately I did not purchase from Gallery the salesman went to extremes to find a CX5 that matched my needs and wish list. I was a return customer but assigned a new salesperson because of contact thru internet.

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Shopped for a new car

Does recommend this dealer

Did not make a purchase

Mazda Gallery of Norwood responded to this review

March 22, 2014

Michael, Thank You for the outstanding review that you have posted. We work hard to provide an exceptional customer experience at all of our Gallery dealerships, which is why feedback from our clients is so important. We would appreciate your sharing the experience with others to help us attract more customers like you. Best of luck and enjoyment with your new vehicle. Bill Frank Customer Experience Manager wfrank@gallerygroup.com


5.0 out of 5.0

service

by from Norwood, MA |

The process for service was quick and efficient. The associates followed up on the status of the repair as promised.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mazda Gallery Has Earned My Complete Trust

by from Plymouth, MA |

I like that there is finally consistency with the service advisors( previously, it felt like your service department had a revolving door). Jenna is great. I trust her advice and recommendations completely regarding my car. In my entire time driving, I haven't trusted ANYBODY else in the auto industry more than her.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

A great dealer

by from Novi, MI |

Go here for a Mazda, if that's what you want. They're good.

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Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Doug truly is "The Mazda Man"

by from Boston, MA |

Doug was easy to work with. He was not pushy and was very helpful given the fact I was a new car buyer. I also appreciated that it was not a "whole day" process to finish the paperwork for the new car.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service,clean facility, friendly employees

by from Norwood massachusetts |

I went in for a recall and oil change they were quick and I was in and out in an hour they also washed my car

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Mazda Gallery of Norwood responded to this review

April 30, 2016

Thank you for writing about your visit with us, John! We are happy to hear that the team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Regards, Mazda Gallery Team


5.0 out of 5.0

Facilities are great. Service excellent

by from Mansfield, MA |

Very prompt and friendly service . I love the waiting areas both up and downstairs. I feel you take very good care of my car which I love. I even got to sit beside a very friendly fellow with whom I had a great conversation. All very good.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Mazda Gallery of Norwood responded to this review

April 29, 2016

Thank you for taking the time out of your day to share your wonderful experience with us, Judith. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it's time for your next car. Regards, Mazda Gallery Team


5.0 out of 5.0

Great dealership

by from Norwood, MA |

I bring my car in for service, wait a reasonable amount of time and I'm done. Easy in, easy out. Staff is friendly and accommodating.

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  • Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Mazda Gallery of Norwood responded to this review

April 19, 2016

Thank you so much for taking the time to share your feedback with us, Marianne. Our team is dedicated to provide a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your car. Regards, Mazda Gallery Team


5.0 out of 5.0

Super Great Place to Purchase your next Vehicle

by from North Attleboro, MA |

Francisco LaPaz answered all my questions on my test drive and was very professional and helpful on purchasing my new Toyota 2016 RAV4.

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    Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Mazda Gallery of Norwood responded to this review

April 19, 2016

Thank you for leaving us this great review, Donnald. We are very happy to hear that Francisco could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Mazda Gallery Team


5.0 out of 5.0

good service

by from Norwood, Ma |

Friendliness. Thorough without trying to push any unnecessary work. Although it took a little longer than I was told, the service was, overall, speedy.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Mazda Gallery of Norwood responded to this review

April 15, 2016

We appreciate your input, William. Glad to hear that you are consistently impressed with the service we offer here at Mazda Gallery. If there is anything more we can do for you please come back and see us any time! Take care! Regards, Mazda Gallery Team


(1-10 of 43 reviews)