J & M Automotive

J & M Automotive

756/820 New Haven Road, Naugatuck, CT 06770

Used 877-272-1487

Quality Preowned Automobiles at Affordable Prices

Average Ratings

4.3 out of 5.0
56 out of 66 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 66 reviews
5.0 out of 5.0

Great experience website search thru purchase

by from Washington, CT |

I have had an Amazing experience. Sales, Finance and Service have exceeded my expectations of any car dealer I have ever dealt with. Their customer service is flawless. I have recommended friends and family and will continue to do so.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Good experience

by from Stratford, CT |

Was very satisfied with the entire process. Most staff was very attentive. Young girl at front desk was not very customer friendly... otherwise they would have gotten 5 stars.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Thumbs up to J&M Auto

by from Beacon Falls CT |

I bought a car from J&M Auto Sales about a month ago with Brad Baumhar as the sales rep. Brad was so easy to work with and made this experience a delight. He arranged for any of my concerns to be taken care of with their service department and they did an excellent job of taking care of all my concerns.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Picked up a 2006 Expedition for ministry

by from CEV of CT, State Ministry |

They were very amicable to work with, worked for our business and provided a thorough dealer prep including new rotors and pads even though they had some life left to them.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

A VERY BIG THANKS!!!!!

by from Ansonia CT. |

We wanted to take a minute to thank all of you at J & M. What a bunch of great people! And, a special thanks to you Brad! Thanks for your helpfulness, your honesty and your great attitude! Loving that Dodge truck! Anybody out there who needs a good used car or truck... go to J & M, period.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service and people!

by from Bethlehem Ct |

i want to thank them for making it fast and easy buying my Mazda 3 2011 it was great, thank you Brad who sold me the car , as well as helping and answering my questions. everyone there is great! Thank you Ken for doing all paper work so fast. thanks everyone.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

a great group of people

by from Waterbury, Ct. |

I knew the car I wanted. I found it on the lot at J & M. The salesman was friendly and professional - no hard sell, attentive, efficient. The finance guys were expedient and accommodating. I took the car recently for its first oil change. These guys were equally friendly, attentive, and professional. There is a positive air around these folks. I highly recommend J & M.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Dealer was a pleasure to do business witrh

by from Warwick NY |

This dealer was nothing but helpful. They stayed in touch throughout the process but were not pushy. The quality of the vehicle is great. The inventory was not only vast in quantity but the quality was there as well. They made the financing easy and even though registering was out of state everything went well. They were great to do business with.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Beyond Excellent!

by from NM, CT |

After a long search for my next car, I found EXACTLY what I was looking for at J&M Auto. Not only was the car great but customer service and buying process was awesome. Not something you can say about most used car dealers. Brad helped me through every step from, test drive to pick up of my new car. He was friendly, polite, informative and very helpful. I will definitely recommend J&M Auto to everyone I know looking for their next car!!!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great Service

by from Massachusetts |

The employees did a very good job of easing the buying process for me, being my first big purchase. At first they were a little argumentative about fixing something on the vehicle, but that was quickly resolved. Overall they were a helpful dealership.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 66 reviews)