- Service & Repair
Germain Nissan has been servicing Columbus OH and the surrounding area for many years with a strong commitment to our community and to great customer service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Our newly renovated and expanded Columbus OH showroom is worth the short drive from Dayton, Akron, or anywhere else in Ohio. Come experience our commitment to excellence for yourself!
65 out of 73 people recommended this dealer.
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by Bill Waugh
Everybody we came in contact with at Germain Nissan was top notch! Our search began 6 weeks ago when we were told by West Hills Nissan in Pittsburgh that our Nissan Pathfinder was deemed unfixable under the recall for Strut Tower Corrosion. Corrosion that ultimately snapped my steering column while driving. Fortunately, when it snapped I was traveling at a slow speed in a residential area. After driving a 2013 Altima loaner from West Hills Nissan as Morley group took the reigns, 6 weeks later, they purchase the Pathfinder under code of the recall. That is when my search heightened. Loaner turned back in and we needed a car. After what amounted to a 6 week test drive, I knew I wanted an Altima. I also knew I wanted a 5th generation body style which had us seeking a 2013 or newer. We looked at and drove several 2013s in Pittsburgh area, all with 35-45k in miles. I decided to expand the search, and googled "Nissan Dealerships in Ohio" That is when I found Germain and what appeared to be the perfect car. a Certified 2014 Altima S with sports package and only 3286 miles. I sent an email to check availability and Lauren Kuhn responded almost immediately. Lauren was fantastic through entire process. Being nearly 3 hours away, I wanted to know everything before making the trip. She was always available and answered every question. After several emails, texts and phone calls over 4 days, we made the trip Saturday morning. My wife and I we so pleased with every aspect of the dealership. It was a seamless process and we were made to feel comfortable throughout. Special thank you to Lauren and Karl. We will return to Germain Nissan when the need arises to replace our Rogue. Lauren Kuhn will be the first call we make. Thank you!