Duval Ford

Duval Ford

1616 Cassat Ave, Jacksonville, FL 32210

New 866-597-8924
Used 866-736-0609
Service 888-463-6025

Home of M.V.P. Pricing...the Duval Difference!

Average Ratings

4.8 out of 5.0
233 out of 247 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 247 reviews

Featured Review

5.0 out of 5.0

Danny Corsbie

by from Gainesville, Fl. 32608 |

The salesman (Izzy) was nothing short of fantastic. I'll be letting my friends in Gainesville know about Duvall Ford in Jacksonville!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Jason dennis

by from Jax. Fl. |

Jason in the service department did a great job taking Care of my focus.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Duval Ford-Quality Cars,Good Deals,Great Staff

by from Sebastian, FL |

We shopped around but ended up at Duval Ford-their prices and staff beat out the other dealers.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Not sure what goes here...

by from op |

Very friendly staff. Prompt and courteous service. Well done!

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

The place to go for great car buying experience!!!

by from Jacksonville, FL |

Not only did i get a sweet emaculate 06 Grand Marquis LS Ultimate Edition at an incredible price, I also had the most pleasent hassle free buying experience in my lifetime. Kudos to Susan Moore( my sales consultant), and Chris and David for taking care of a minor issue involving the spare tire with no issues and great customer service. I highly recommend these folks for your next car buying adventure, you will be pleased with the entire experience.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Consistancy

by from Jax, FL |

All was OK, But I have a friend who bought a "more basic" CRV from Duval Honda, When he took it in for an Oil Change, they washed it for him. I would think all Duval Dealerships would have the same customer service.

Your feedback has been sent to Cars.com.

Not Applicable
Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

owner kemp transport

by from jacksonville, fl |

Good job by sales person and finance officer thank you ;

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

NOT CERTAIN GOES HERE

by from Middleburg, FL |

Excellent service. David (service tech) was very helpful THE SERVICE WAITING AREA NEEDS TO BE IMPROVED. THAT ALONE WOULD KEEP ME FROM RETURNING TO THIS LOCATION!!!!

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience every time

by from Jacksonville FL |

Sheila is always on top of my concerns and prioritzes my needs. Highly recommend!!

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New Vehicle Purchase

by from Jacksonville, Fl |

I purchased a new Ford Escape and had a great experience at Duval Ford.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My Duval Ford Experiance

by from Jacksonville Florida |

The overall quality was amazing, Mr. Izzy was awesome and very friendly, he treated my daughter, granddaughter and myself with respect and a good sense of humor.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 247 reviews)