Kelly Buick GMC Mitsubishi Chrysler Dodge Jeep RAM

Kelly Buick GMC Mitsubishi Chrysler Dodge Jeep RAM

501 State Ave # 23, Emmaus, PA 18049

New 866-284-2953
Used 866-294-0949
Service 877-855-4658

Since 1967 Count On Kelly

Average Ratings

3.9 out of 5.0
16 out of 22 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 22 reviews
5.0 out of 5.0

GREAT SERVICE

by from EMMAUS ,PA |

SERVICE WRITER COULD NOT DO ENOUGH FOR ME. CALLED EVERY DAY TO LET ME KNOW WHAT WAS GOING ON WITH MY CAR . THANKS TO HER!!!!!!!!!!!!!!!!!!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Very friendly and clean facility

by from Allentown PA |

I had a leak on my vehicle on a Friday night and called and asked if I could bring in on Saturday am. They said they would take a look. They were able to fix my problem that day.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellant Customer Handling

by from Emmaus PA-18049 |

Eric Keller the Consultant was friendly, approachable Gentleman, he update by phone every development of scenario of the situation, overall satisfied & Excellent Customer Handling,

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Greta customer service

by from Fogelsville, Pa |

I feel they only recommend work that should be completed. Work is done on time and at the estimate provided.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Kelly gmc

by from Allentown, PA |

The service part of the visit was fine, but the limited shuttle service hours makes me very concerned about being able to schedule future service through Kelly.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service

by from Emmaus, Pa. |

Friday morning I discovered that my front tire was rapidly loosing air. I immediately called and they told me to come in that afternoon. By mid-afternoon, I was on my way and my tire was fixed. Talk about peace of mind. Thank you.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

GREAT SERVICE AT KELLY BUICK

by from ALLENTOWN PA |

SERVICE IS ALWAYS GREAT @ KELLY.....USED ANOTHER DEALERSHIP WHEN I MOVED TO LEHIGH VALLEY FOR MY 2007 ENCLAVE....NOT SO GOOD....MOVED TO KELLY AND HAVE HAD EXCELLENT SERVICE SINCE.....SO GOOD I BOUGHT ANOTHER ENCLAVE LAST YEAR....

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great atmosphere

by from Allentown, PA |

I was completely impressed with the warm and professional atmosphere; everyone I met was welcoming, engaging and helpful. Your team's liking for their job and for each other is obvious in their interactions with customers. I didn't even feel like a customer, in the sense of being there to buy something. I felt like I was with people who wanted to help me, not sell me something.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service, clean, love the popcorn

by from allentown pa |

Have a brand new Buick Encore. having computer screen errors. everyone took the time to check issue and correct and make sure everything was working as it should. sales person also went over computer screen to make sure proper things were checked off on screen to work.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Allentown PA |

Eric is great! Worked me in with no appointment, found the problem, and fixed the problem in less than 2 hours! Thanks

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 22 reviews)