Duval Acura

11225 Atlantic Blvd, Jacksonville, FL 32225

New 888-748-2064 New 888-748-2064
Used 888-721-5157 Used 888-721-5157
Service 888-705-7354 Service 888-705-7354

" No Pressure , No Haggling and No Hassles "


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 337 reviews

Featured Review

5.0 out of 5.0

Service is always great

by from St. Augustine, FL |

I bought my Acura MDX 7 years ago and have over 150,000 miles on it. It has been a great car and each time I have needed to take it for service or an issue, the service department has been professional and very reasonable. I highly recommend Eric in service.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer

by from Jacksonville, FL |

My second time having service done at this dealership and they don't disappoint. Very efficient service.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Tucker MDX Vehicle Purchase

by from Ponte Vedra |

We have purchased several MDX's from Duval and every time the experience, service and people involved have been excellent ... both sales people (Hector and Alex) were very courteous, responsive and quick. The financial person who processed the documents for the vehicle as has worked with us previously, was also very responsive and a pleasure to work with ... thanks for the excellent buying experience ... dave and helen tucker

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Locked Tires Support

by from Jacksonville, FL |

No keys available to unlock tires at Costco to install new tire set. Duval Acura individual went to Costco and unlocked all tires-regular and flat. Individual was very helpful.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Not Applicable
    Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Superior Service

by from Jacksonville, FL |

Duval Acura's Service Department provides Superior Service. The staff is friendly and helpful. The are willing to got the extra mile to ensure they exceed your needs and expectations. The services they provide are times and efficient. Truly quality work. They really take pride in offering exceptional customer service.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Regina

by from Jacksonville, FL |

I received good service can't ask for anything else

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Dr. Barry Aycock

by from St Augustine, Florida |

Easy to understand pricing with sales reps. who took all the time needed to answer questions and explain the features on the vehicle.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

David McCudden

by from Jacksonville,Florida |

I was very happy when I bought my first car from you, that I came back in less than 6 months and bought a second new car from you.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Oil change

by from Jacksonville Fl |

Had an oil change service due. Service running behind so the wait took longer than usual. My service advisor Merrick apologized and took care of the costs due to the long wait. Duval Acura always looking it for me. Thanks.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Owner of vehicle

by from Chicago |

Ed The service Person was very professional and made sure my service needs were taken care of in a very timely manner. This was a great experience that I've not seen with other Acura dealers I had service performed at

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 337 reviews)