Duval Acura

Duval Acura

11225 Atlantic Blvd, Jacksonville, FL 32225

New 888-748-2064
Used 888-721-5157
Service 888-705-7354

" No Pressure , No Haggling and No Hassles "

Average Ratings

4.9 out of 5.0
201 out of 211 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 211 reviews

Featured Review

5.0 out of 5.0

Service is always great

by from St. Augustine, FL |

I bought my Acura MDX 7 years ago and have over 150,000 miles on it. It has been a great car and each time I have needed to take it for service or an issue, the service department has been professional and very reasonable. I highly recommend Eric in service.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Fantastic sales and finance department...

by from Jax, FL |

The sales and finance department were excellent. Ask for Barret and you will be pleasantly suprised at how well the car buying process can be.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Airbag Inflator Recall

by from Ponte Vedra Beach |

Time estimate by service advisor was accurate and waiting facilities comfortable.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Acura recall

by from Fernandina. Beach. Florida |

Service was fast and on time ! Since it was a recall item and not visible I cannot tell quality of the work but assume it was done correctly!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Everything great

by from Jacksonville, FL |

Acura needed A/C work. Excellent service people on a busy Saturday AM. The problem was found and fixed. Happy I took it to Duval Acura.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

USED CAR PURCHASE

by from JACKSONVILLE BEACH, FL |

IT WAS THE MOST PAINLESS CAR PURCHASE EVER. THE SALESMAN (WALI MURPHY) DID NOT PRESSURE ME AT ANYTIME. HE WAS PATIENCE AND ATTENTIVE TO MY FAMILY NEEDS/WANTS. HE IS AN EXCELLENT SALESPERSON. I LIKE THE IDEA OF GETTING THE BEST PRICE UP FRONT WITH NO HAGGLING.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service

by from Patterson, GA |

My only critique would be to give the cars that do not have a maintenance minder, a sticker to remind of the next oil change. When I left the dealership, the old sticker was still up, so it made me question whether or not I'd even had an oil change. Of course, I called and the service advisor assured me the work was performed.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service department

by from Jacksonvill, FL |

I called on Thursday 5/8 to schedule an appointment to have the Paint protection package applied (I had discussed this with Phillip during financing) decided this was necessary, the love bugs are crazy this year! Phillip immediately had the Service Dept phone me to schedule an appointment the following day, ensuring that I had a loaner vehicle. When I arrived Friday morning, Merrick met me outside, with a warm Good Morning Rita, how are you enjoying your new vehicle? I was in and out within 10 minutes on my way to the days appointments. Merrick phoned me within 2.5 hours to let me know my vehicle was ready! Service beyond your expectations! Thank you Duval Acura! Thank you Merrick! Thank you Phillip!! 1st Class Team!

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2012 Buck LaCrosse

by from Jacksonville, FL |

Very impressed with salesman Barrett Jepperson. Very forthright gentleman.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service on my Acura

by from Jacksonville Fl |

I called them last minute to look at my car and they got us right in and quiclkly serviced the car then washed and vacumed it . It was a great experience :)

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

service dept is top notch

by from Jacksonville, FL |

Love the service. They cater to the customer, provide excellent customer service, excellent work and fair prices. I go to the Duval Acura for services (oil change, car detail) that I could easily have done elsewhere.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 211 reviews)