Kia of Dayton

(3.3) 5.0 6 Reviews

8560 Old Troy Pike, Huber Heights, OH 45424


Average Ratings

3.3 out of 5.0

Customer Service
Buying Process
Quality of Repair
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1-6 of 6 reviews

Featured Review

5.0 out of 5.0

Excellent service.

by from Springboro, OH |

I put in a request for info on the Kia website and got a call from Tracy. They had several Sorentos and she had a customer who wanted my trade-in. After getting there, she showed me several Sorentos and I wound up getting a great deal on a demo. They also gave me a fair price on my trade and did not try to low ball me loke most dealers. I would buy from them again.

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  • Customer Service
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  • Not Applicable
    Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Worst customer service ever!!!

by from Dayton, OH |

We bought an optima in 2012, the process was great from start to finish and we loved our optima so when it was time to upgrade to a larger vehicle we went back to Kia of Dayton, the whole experience overall was horrible, the salesman we had to deal with Alan was too blunt and too rude to be dealing with customers, left extremely mad and the manager was to call us the next day and never did! We chose to go to Kia of Castrucci and that was the best decision ever, we had the best salesman ever Glen and left happy with a brand new Sedona!!!!

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  • Customer Service
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    Buying Process
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    Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


4.0 out of 5.0

Just what was advertised

by from Dayton |

Found car on cars.com, visited drove car on sunday, thought about it overnight and brought it home Monday. Very nice staff

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  • Customer Service
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  • Not Applicable
    Quality of Repair
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    Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Kia of Dayton responded to this review

September 3, 2013

Thank you, Ken! I am thrilled to hear about your positive experience and appreciate your business! -Brian Briggs GM


5.0 out of 5.0

Great Experience

by from Piqua,Ohio |

This is the second time we have made a purchase from Kia of Dayton, and it was just as easy as the first. Everyone at Kia makes the experience of purchsing a car a simple unhurried process. We were treated with the utmost respect from everyone. We would recommend anyone that is interested in purchasing a Kia to go to Kia of Dayton to get a great quality car and the friendliest sales staff. Our salesman Jeff is top notch and did an awesome job of getting us the best deal.

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  • Customer Service
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  • Not Applicable
    Quality of Repair
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Got a great deal on a Used car. Friendly sales.

by from Miamisburg |

My wife and I stopped here after checking out another dealer's car we found on the internet. We looked at the lot we liked a certain used car. We made an offer which mas much less than the initial price and they accepted. Had to leave and come back because of a family activity. At this point we weren't 100% sure on the car. The salesperson said if we wanted it to call him and he would start the deal. After we decided I called him and told him I wanted it and he had the paperwork ready and the car ready for us when we got there. Very friendly sales people and so far is a great car. We had bought a used mini van from this location in 2005 when it was Saturn of Dayton.

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  • Customer Service
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    Quality of Repair
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Kia of Dayton responded to this review

February 8, 2013

Mark, I am thrilled to hear this! Thanks, Brian Briggs, GM


1.0 out of 5.0

Fake car ad

by from Centerville, OH |

The car this dealer had on cars.com was too good to be true, and it was. It was just a ploy for them to get your phone number. The car that was advertised was "sold," but she had other cars available. They still did not remove the car from the website. It was all a FAKE to lure you in.

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  • Not Applicable
    Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase