Leith Lincoln

(4.8) 5.0 76 Reviews

5601 Capital Blvd, Raleigh, NC 27616


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 76 reviews

Featured Review

5.0 out of 5.0

Great experience, NYS buyer

by from Watertown, NY |

Worked with Henry. He was honest and prompt with communication. He helped me arrange my travel plans, offered to pick me up from the airport (I flew down from Upstate NY) and made sure all of the paperwork was done ahead of time. I was in and out in 30 Minutes to begin my journey home. The delivery was well done, the car was perfectly polished and the pictures accurately represented the car. My only small gripe was the car wasn't full of gas but I wouldn't let $30 dollars upset me on a vehicle that was priced thousands better than any other dealer!!!

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  • Customer Service
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  • Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Johnny ray , good service . Good people

by from North Carolina |

Shawn gets my car in in on time . Gets the job done and back In a timely manner , and the tec are easily to help with suggestions on future maintenance

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    Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great customer service & clean facility

by from Raleigh, NC |

Great customer service, Clean facility, Free complementary car wash, coffee, water, soda drinks, snacks. Excellent repair and job well done.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service and great service manager

by from Raleigh |

From the time I arrived I felt like I would have a great experience. Sean, I believe the service manager, explained everything perfect. I will continue to use Leith Lincoln.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Leith Lincoln service team

by from Raleigh, NC |

Sean Kane kept me in the loop on everything all along the way. He was very professional and knowledgeable and followed through on everything he said. A great asset to a service team. Leith Lincoln's facility was exceptionally clean and just a great dealership.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service; loaner car

by from Raleigh NC |

The cleanliness and luxury of your service office. The courtesy and helpfulness of Sean .THE LOAN OF THE CAR that took all of the frustration out of waiting.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Leith Lincoln responded to this review

April 30, 2016

Thank you for leaving this remarkable feedback, Marita. We appreciate your comments and are happy to hear that Sean was able to meet your needs. At Leith Lincoln, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Leith Lincoln Team


5.0 out of 5.0

Excellant Customer Service

by from Raleigh, NC |

The Sales Consultant was very knowledgeable about the vehicle. His patient demeanor played a major factor in my decision to purchase from this dealership.

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    Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Leith Lincoln responded to this review

April 13, 2016

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lawless Chrysler Jeep Dodge Ram, we value our customers and we look forward to seeing you on your next visit. Regards, Leith Lincoln Team


5.0 out of 5.0

Great people working there, Will Get a Good Price

by from Raleigh, NC |

Carl Banks is a great salesperson, who cares about his customers. Brian the sales manager was great and professional too. They both respected my time. They tried to work within my parameters. Carl is also very thoughtful. It is some of the little things he does that make him stand apart.

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  • Customer Service
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    Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Leith Lincoln responded to this review

April 8, 2016

Thank you for leaving us this great review, Kevin. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Leith Lincoln Team


5.0 out of 5.0

GREAT CUSTOMER SERVICE

by from Raleigh, NC |

Leith Lincoln always gives great customer service, which is a rarity in businesses. They are prompt. They explain what services need to be completed, as well as what services they have completed.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Leith Lincoln responded to this review

April 2, 2016

Regina, it is wonderful to hear that our staff at Leith Lincoln was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Leith Lincoln Team


1.0 out of 5.0

Trouble with dealership

by from Cary, NC |

We recently purchased a used 2008 MB 350 from leith Lincoln Mercury We dealt with Andy in sales and garret in finance. Everything was fine until we went to pick up the car. I checked the trunk for a spare tire. There was none.. Andy went into the dealership came back and said MB does not supply a spare tire. Andy claimed he never even looked. It was not disclosed that there was no spare tire. Since I had already purchased the car it was my problem. Not believing Andy I checked when I got home. MB stopped putting spare in their cares with the 2010 models. I called and told Andy this and again he said too bad but, my problem.. So be aware when dealing with Leith Lincoln Mercury they are very shady. I guess they believe in the buyer beware theory.. Very unsatisfactory transaction.. Be careful

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    Customer Service
  • Buying Process
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  • Not Applicable
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Shopped for a used car

Does not recommend this dealer

Did make a purchase

Leith Lincoln responded to this review

April 2, 2016

Robert, we are terribly sorry to hear about the negative impression you got during your most recent visit to our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work towards a resolution. Your satisfaction is of the utmost importance. Sincerely, Leith Lincoln Team


(1-10 of 76 reviews)