Mercedes-Benz of Cary

Great experience all around at this dealership! Matt was excellent! He's very personable. Another customer who was working with Matt said the same - very easy to work with. We really appreciate the time he took with us to help guide our purchase This made the car buying experience so much better. And he followed up with us the next day to see if we had any additional questions about our new vehicle.

Great experience! Matt was excellent! He's very personable. Another customer he was working with said the same - very easy to work with. We really appreciate the time he took with us to help guide our purchase. This made the car buying experience so much better. And he followed up with us the next day to see if we had any additional questions about our new vehicle.

Matt and Ali were incredibly helpful! They walked me through the entire process with patience and genuine care!!! Not only did they want me to have a vehicle that was suitable for me and my family but they were respectful of my wishes and my price point!! Not to mention they were hilarious! They made it such a fun experience!!

MB of Cary did a great job getting us into our new GLC. Ali Asad listened to what we wanted and found it at the dealer in Greensboro. Easy, seamless. Highly recommended.

This is the second bad experience I have had.i was buying a car came back it was sold.i had started my paperwork Harry have been very rude to me

Experienced car buyer here and my business with Ali at Mercedes Benz of Cary couldn’t have been anymore pleasant. From the start, Ali informed me that a Benz buying experience was “different” and he was right. I wanted to buy my wife a 2025 GLE 350, but had some trouble finding what she wanted in the local area. Ali was not only able to find my wife’s dream car, but he had it delivered precisely on time. He even had it displayed on the showroom floor with a massive, red bow on the hood for my wife to be surprised by. While I got an amazing deal and the purchasing experience was stellar, Ali made the entire process pleasurable. He was kind, polite, funny, and most of all, sympathetic to my car buying needs. He helped make my wife’s dream car come true. Thank you so much Ali. Highly recommended!

Carol Yost is my service representative and she is Fantastic! Unfortunately I do not have the mechanics name but he did an equally marvelous job. Thanks to both of them for diagnosing and fixing my problems. Car runs like new again!!

Buying my most recent Certified Pre-owned Mercedes was a pleasure! My sales pro was competent, kind, and thoroughly understood the car and its features. I recommend this dealership!

We just bought an SUV from Gary and would highly recommend him to anyone looking to purchase a new vehicle. We let him know what we were looking for and he quickly had options lined up and made the entire process both stress and hassle-free. Very pleasant and professional to work with and we're very happy with our new purchase. Thanks Gary!

My wife and I had ordered a brand new Mercedes Bens with a 6-8 month wait. In that time we had moved out of state but came back when they received our new vehicle. That is where the nightmare begins. We drove back down there to pick it up the vehicle and we paid cash. To this day we still have not received the registration or the title. We continue to get this xx runaround, from everyone. This is the real customer service you get from this dealership which is a joke! We plan on filing complaints with the General Manager, BBB, and reporting them to WRAL 5 on your side. Harry the Sales Rep, Dan with Title work and Danielle in Registration and Title all have done nothing to resolve our issue and made this nightmare even worse!!! Everyday it's just another xx excuse! My wife has been driving her car with NO registration or title because Mercedes Benz of Cary don't give a darn about you just your money!! I highly recommend NEVER buying a vehicle from them and getting the incompetent run around after they cash your check!! BEWARE, you've been Warned!!