CarMax Charlotte

(3.5) 2 Reviews

7700 Krefeld Drive, Charlotte, NC 28227

Average Ratings

3.5 out of 5.0
1 out of 2 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


1-2 of 2 reviews
2.0 out of 5.0

I located the car myself and had it shipped

by from Charlotte NC |

My experience was ok. I had researched and located the vehicle myself so, there wasnt much anyone had to do. The salesman was more worried about the air working than showing me the features of my new jeep. I didnt know what a sway bar was or axle button. my neighbor told me.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase

CarMax Charlotte responded to this review

August 21, 2012

Oh, gosh! I'm sorry we weren't as helpful as we should have been. If there's anything we can improve on please, please let us know by calling our customer relations team @ 800-519-1511! ~bridget


5.0 out of 5.0

They bought my old car.

by from Matthews, NC |

They paid a very fair price for my old car and were very professional about the whole process. It took about 30-45 min.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase

CarMax Charlotte responded to this review

April 26, 2012

Thanks for the great review, Thrifty! It?s great to know when our customers are happy. Glad the selling process was easy!


(1-2 of 2 reviews)