Serpentini Chevrolet - Strongsville

Serpentini Chevrolet - Strongsville

15303 Royalton Rd, Strongsville, OH 44136

New 877-723-0505
Used 866-414-9599
Service 888-748-5958

American and Proud of It

Average Ratings

4.9 out of 5.0
164 out of 166 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 166 reviews

Featured Review

5.0 out of 5.0

Great Experience!

by from Brookpark, Oh |

I had service done at Serpentini on my Cobalt and was talked into trading it in and it was the best decision I have made! Christian Berlovan was great! Very nice and informative and even willing to help after my purchase was made! I am very satisfied with my purchase and my experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Serpentini Chevrolet - Strongsville responded to this review

October 21, 2013

Thank you Amy! We're glad Christian took good care of you!

5.0 out of 5.0

Go see Derek!!

by from Wickliffe, OH |

Derek was super helpful! He made the whole process easy for me and was able to get me the best deal possible. Tell your friends to go see Derek!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great servuce and friendly staff

by from Strongsville, Ohio |

Very friendly and helpful service staff. Great cafe! Quality people doing quality work; Clean showroom with comfortable seating and large screen TV

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Clean, friendly atmosphere

by from Strongsville, OHio |

I truly appreciate the work put into making a deal w/ me to purchase my new car when others were not able. And Serpintini was not able to in the past. I was surprised at the final interest rate for my purchase and very happy. THANK YOU!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Awesome staff!

by from Strongsville, ohio |

The staff is excellent! Very helpful and very experienced. They made car buying painless and exciting! We recommend serpentini to everyone we know shopping for a vehicle.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service,Knowledgeable Staff & Nice Cars

by from Parma, Ohio |

Our whole family has purchased cars at Serpentini and we keep coming back. The service department and your sales department are excellent. Our salesman Chris Kline was very nice and knowledgeable. He answered all our questions. Also Matt in your finance department was also very pleasant and again answered all my questions. We would definitely recommend your dealership. Thanks for the great experience and thanks to General Motors for making a great product. I am going to feel very safe in my new Traverse. Thanks Again Tim & Susan Zarlinga

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent service and friendly atmosphere

by from Strongsville, OH |

Prompt, efficient and excellent service. As a perk they even ran my car thru a car wash for me and that was very much appreciated.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service dept , esp front end service ppl

by from Strongsville, OH |

We love your service department. John was very helpful with our issue and for our reason for service that day. ALL of the service department are to be commended. They are, actually, the reason we keep coming back to your dealer.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great place!!

by from strongsville oh |

I had an amazing experience with serpentini strongsville. I will recommend Vince Morris to all my friends and family. I walked in with what I thought was an unrealistic pipe dream and even when it would have been easier and less time consuming to put me in a smaller vehicle he didn't stop until I had the vehicle and the payment that I was comfortable with. Now I am driving a brand new Equinox when I thought I would be leaving with a used Cruze at best. Have used the Serpentini lots for last 10 years and will continue to come back!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent service!

by from Medina, ohio |

I shopped around for the best deal on a lease and Serpentini was the best by far! They found exactly what I wanted and were a pleasure to work with!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

raised price over night on vehicle I was going to

by from dayton ohio |

I was buying an suv from serpintini they had just got in, and the salesman was going to call me the next day when the car was serviced. after pulling my credit and giving me rates, they called me the next day ready to finalize everything but raised the price by about $1500 and would not honor the price they had it listed for when they ran my credit!

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


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