Grainger Honda

1596 Chatham Parkway, Savannah, GA 31408

New 866-558-1909 New 866-558-1909
Used 888-710-9230 Used 888-710-9230
Service 866-644-4952 Service 866-644-4952

The People's Choice


Average Ratings

4.7 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 92 reviews

Featured Review

5.0 out of 5.0

See Ray For Great Service!

by from Hinesville, GA |

I was interested in a used Accord that I saw on Cars.com. On my initial visit, I spoke with Ray Coursey, then went on a test drive. Unfortunately I was not able to purchase this Accord and continued to shop. I finally test drove a 2nd Accord which I purchased on February 6, 2015. From my first visit to the day of purchase was a little over 2 months. Ray worked with me, sending information, photos, etc but he was never pushy or rude. Ray never gave up on me and I made sure that he was the salesman to get my business. He is professional and courteous and he will work for you as he did for me. After the sale, I had a question concerning the type of oil that had been put into the engine and he got me an answer within 24 hours. Now that's service AFTER the sale! Ask for Ray when you are ready to purchase a vehicle from Grainger Honda. You'll be glad you did!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Terrible problems with service

by from Swainsboro, GA |

I live 90 miles from Savannah in Swainsboro, Ga and have a 2009 Honda Pilot that was brought in to get compliance bushings replaced under warranty. After it was done and returned home I noticed a lot of noise coming from the front end. I took it to a reputable mechanic in my home town about a month after Grainger did the service work to see what the noise was. As I stood and watched the mechanic slide under the front end he noticed a loose nut on the bracket and was able to turn it by hand. That's how loose it was! After leaving it there it turns out there were 4 nuts all together that were loose!! This was causing the noise that I was hearing. He tightened them and the noise was gone. He said apparently when the compliance bushings were replaced the mechanic forgot to tighten them. I have no ties with any car dealership, no reason to give a bad review other than present the facts as they took place. I guess any mechanic can forget to tighten a nut, but to not tighten 4 nuts is unbelievable. They have a beautiful facility, but I'm done with them.

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Came in for service or repair

Does not recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great service. Mixed review.

by from Savannah, GA |

Great service. But, if you need to leave your car for a few days they do not have loaner cars. Maybe this is something you could look at in the future, because there are competitors that do have loaner cars! Technicians seem to be a little careless by scratching your car during the process.

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding Experience!!

by from Savannah, GA |

I cannot say enough good things about Grainger Honda. They made the buying process smooth and easy, and their price was superior to the other deal in town. Specifically, the owner Mark Grainger was outstanding, and my salesmen Kyle and Phillip were equally excellent. They were able to find the exact van we were looking for and have it delivered the very next day. The entire process was smooth and easy. If you're going to buy a Honda in Savannah, be sure to buy it from Grainger Honda and ask for either Kyle or Phillip!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ray is the man

by from Ellabell, Ga |

I recently purchased a Honda pilot. I haven't bought a car since 2003. Grainger Honda was the first dealership I visited. I was greeted by a smiling young man who introduced himself as Ray while we shook hands. We talked about the pilot and he answered my questions. We went for a test drive and he answered more questions. We went inside where everyone smiled and greeted me. We talked about prices and options. I explained needed to think about all the information and would make a decision the next day which would have been a Saturday. Ray understood and gave me his card. I was told to call him if I needed any more information. I never felt pressured. Ray called me Saturday morning to see if I had decided to purchase the pilot because he wanted to make sure it was clean and full of gas. I had a very good experience with Grainger Honda and especially with Ray. If you are looking for a vehicle and choose Grainger honda ask for a great sales person by the name of Raymond Coursey. He has my five star rating. Not only did he go over the pilot inside and out,he also set up my cell phone with the Bluetooth hands free link.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ask for Derek Knowles

by from Statesboro, GA |

I had a great experience at Grainger Honda! I worked with Derek Knowles and he was awesome. I'm a very picky person and I have to look at things several times before I'm ready to buy but that wasn't a problem for Derek Knowles. I test drove five cars over three different visits and on the last test drive Derek Knowles allowed me to test drive the car on my own for about 45 minutes, which was very important to me. I felt very comfortable with Derek Knowles the entire time. I never felt like he was trying to push anything on me. He was just trying to find the right car for me. I highly recommend Grainger Honda and I highly recommend that you specifically ask for Derek Knowles. I promise you won't be disappointed!

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Shopped for a new car

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

Bad impression

by from Hinesville, GA |

Tried autotrader in order to get a good deal on my vehicle...Grainger Honda responded to offer a honest offer on my car. Came to the dealership today after receiving an e-mail from the sales manager....stated everything was in place...got to the dealership and did not meet the sales mgr because he was too busy to meet me. Sent some else with no knowledge of what I was there for....during the entire time that I was there never met the sales mgr or his appraiser to work out a good deal per his email....Very dissatisfied with the service and integrity of this dealership....Be the first and last time to come to this dealership.....

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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Not trustworthy owners

by from Austin, TX |

Do not do business with this company. The owners are not trustworthy. I sold their parts department a wheel and accidentally sent them the wrong one. They got a hold of me and told me I made a mistake, so seeing that I had made a mistake I did some research on this company and saw that they seemed to be very trustworthy and honest. I decided that even though my policy is to never ship a second item out for fear of never getting the first item back, I decided to break my policy and TRUST Grainger Honda. I shipped the $200 item out to them and they received it immediately. Then they decided to never return my phone calls and keep my original $200 item that I accidentally sent them the first time! I even sent them a prepaid shipping label TWICE to send the item back to me but they wouldn't. I called over and over, asked to speak to the general manager, and found out I had been dealing with the owners ALL ALONG! So now I am out $200 because I trusted that the owners of this Honda dealership were honest people that did business the right way. Never again!

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Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Enjoyable experience!

by from Savannah, GA |

Everything was quick and easy. Saw a used car online, made a call to them and set up test drive, car was what I was looking for. Everyone was friendly and courteous. I am a second time buy from Grainger and recommend them.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Easy to buy from

by from Savannah, GA |

Grainger Honda was very easy to purchase a car from. Their salesman Ricardo, was very attentive without being pushy and very knowledgeable on the vehicles. I would definitely recommend them.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 92 reviews)