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Napleton Aston Martin

(1,071 reviews)
Visit Napleton Aston Martin
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00pm–3:00pm
Sunday Closed Closed
2025 state dealer award
View 13 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (630) 984-6215 (630) 984-6215
Used (630) 984-5007 (630) 984-5007
Service (630) 984-5006 (630) 984-5006

Inventory

See all 121 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2009.
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan a strong work ethic and a belief in common courtesy he opened the Napleton Buick Service Station. Francis Napleton Edward's son was by his side to help foster the growth of the young business in its early years.

Napleton's first dealership was a DeSoto franchise and when that brand was discontinued with little warning Napleton quickly aligned itself with another Chrysler nameplate Plymouth eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service value
Second to None Since 1931

Service center

Phone number (630) 984-5006

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00pm–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,071 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Aston Martin from DealerRater.

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Margaret Puzanowska was absolutely wonderful in helping

Margaret Puzanowska was absolutely wonderful in helping me purchase my new vehicle. She is very knowledgeable at her position and pleasant to deal with. I also met a few more employees there who were all very professional and helpful. The building was also clean and maintained well.

Margaret Puzanowska was absolutely wonderful in helping

Margaret Puzanowska was absolutely wonderful in helping me purchase my new vehicle. She is very knowledgeable at her position and pleasant to deal with. I also met a few more employees there who were all very professional and helpful. The building was also clean and maintained well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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I just purchased my second vehicle from Napleton's Aston

I just purchased my second vehicle from Napleton's Aston Martin, and my experience was a 10/10. They always make me feel like the most important person in the dealership and solve any issues I may have. Looking forward to my 3rd purchase!! Thank you to Margaret and Perry!

I just purchased my second vehicle from Napleton's Aston

I just purchased my second vehicle from Napleton's Aston Martin, and my experience was a 10/10. They always make me feel like the most important person in the dealership and solve any issues I may have. Looking forward to my 3rd purchase!! Thank you to Margaret and Perry!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Margaret and Gabriel were great to work with to bring the

Margaret and Gabriel were great to work with to bring the sale to fruition. I would definitely look at this dealership for a future purchase.

Margaret and Gabriel were great to work with to bring the

Margaret and Gabriel were great to work with to bring the sale to fruition. I would definitely look at this dealership for a future purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Kevin, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!

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Margaret was a fabulous help in our car purchase.

Margaret was a fabulous help in our car purchase. I was coming from out of state for a very particular car, and Margaret and team couldn’t have been more helpful.

Margaret was a fabulous help in our car purchase.

Margaret was a fabulous help in our car purchase. I was coming from out of state for a very particular car, and Margaret and team couldn’t have been more helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

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I had a great experience working with Margaret and Perry.

I had a great experience working with Margaret and Perry. They treated me like family!

I had a great experience working with Margaret and Perry.

I had a great experience working with Margaret and Perry. They treated me like family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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All staff were attentive but not pushy.

All staff were attentive but not pushy. The entire buying experience was a pleasure and I would return for a future car.

All staff were attentive but not pushy.

All staff were attentive but not pushy. The entire buying experience was a pleasure and I would return for a future car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Margaret was so kind to me and made the process

Margaret was so kind to me and made the process incredibly smooth. She is very knowledgeable and professional!

Margaret was so kind to me and made the process

Margaret was so kind to me and made the process incredibly smooth. She is very knowledgeable and professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Margaret is the best sales person I’ve had the pleasure

Margaret is the best sales person I’ve had the pleasure to deal with. She was super nice and made my husband and I feel very comfortable and just like family from the start of our arrival.

Margaret is the best sales person I’ve had the pleasure

Margaret is the best sales person I’ve had the pleasure to deal with. She was super nice and made my husband and I feel very comfortable and just like family from the start of our arrival.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We look forward to your next visit! Take care!

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I just purchased a car from this dealership.

I just purchased a car from this dealership. The customer experience is phenomenal. They truly care about taking care of their clients. Margaret Puzanowska (Account Executive) is awesome. She truly cares and will go out of her way to take care of you. I definitely enjoyed working with the team including Conner Klein (General Manager). They have earned my appreciation and future business. Thank You!!!

I just purchased a car from this dealership.

I just purchased a car from this dealership. The customer experience is phenomenal. They truly care about taking care of their clients. Margaret Puzanowska (Account Executive) is awesome. She truly cares and will go out of her way to take care of you. I definitely enjoyed working with the team including Conner Klein (General Manager). They have earned my appreciation and future business. Thank You!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Stay away from Napleton.

Stay away from Napleton. I experienced a very rude and pushy car salesman online and began text messaging with them. I Inquired about a $200,000 vehicle. Salesman became abrasive and questioned when I would not “commit” to a deal when I haven’t even had the opportunity to see the vehicle in person or even test drive it. As a representative of this dealership, you should be ashamed.

Stay away from Napleton.

Stay away from Napleton. I experienced a very rude and pushy car salesman online and began text messaging with them. I Inquired about a $200,000 vehicle. Salesman became abrasive and questioned when I would not “commit” to a deal when I haven’t even had the opportunity to see the vehicle in person or even test drive it. As a representative of this dealership, you should be ashamed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to make this up to you. Please contact our manager at (312) 888-2967 so we can make your experience a positive one.

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