Ford and Mazda of Orange

Ford and Mazda of Orange

1350 W Katella Ave, Orange, CA 92867

New 866-396-7105
Used 866-263-4084
Service 877-353-8823

OC's Largest Ford Facility and OC's Newest Mazda Dealer!

Average Ratings

4.8 out of 5.0
796 out of 801 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 801 reviews

Featured Review

5.0 out of 5.0

WHAT I HAVE COME TO EXPECT

by from APPLE VALLEY |

ERIC WAS MY SALESPERSON. KNOWLEDGABLE AND FOUND THE EXACT CAR I WANTED. THIS IS MY 3RD CAR FROM FORD OF ORANGE AND I HAVE ALWAYS BEEN SATISFIED WITH THE PROCESS. WOULD NOT GO ANYWHERE ELSE!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Ford and Mazda of Orange responded to this review

July 15, 2014

Philip, thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. It is delightful to read that Eric was able to help find the right vehicle for you. We appreciate you trusting us with your vehicle needs. Best, Michael Kitzmiller, GM mkitzmiller@mazdaorange.com

5.0 out of 5.0

Great Sales Experience

by from Newport Beach, CA |

Purchased a Ford Fusion. Sales staff was extremely helpful and made the experience fast and easy.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Friendly prompt service

by from Orange, CA |

Our oil change was done well and in a timely manner. The car wsh was an extra that we did not expect, however someone with a dirty shoe left 2 footprints on the passenger side. Perhaps paper mats would have been helpful.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Friendly

by from Orange, CA |

Friendly service writers and got me in and out with an oil change pretty quickly for not having an appointment.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good customer service

by from Whittier, Ca |

Very happy with my car and customer service that we received

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ford Service

by from Anaheim, California |

Very efficient, fast service. Great communication.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Car repair

by from Santa Ana, CA |

Appreciate having the work completed in one day and the courtesy van ride to our home. The car wash is also much appreciated. Only one tiny suggestion; the automatic headlights dial was turned off, it took me a few minutes to realize this.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Best Truck buy EVER!!!!

by from Long Beach, CA |

Stela and I were looking for a new truck to pull a travel trailer. After two months of kicking tires and building the truck of my dreams it was time to locate one. Ford of Orange was the 4th dealership i went to and they were the BEST. Not only did they find the truck i wanted, they found an even better one and to top it all off they gave me a better price on a much better truck. The other dealers I was shopping were trying to sell me a plain truck F150 XLT priced in the mid 40K range. Julie and Tito from Ford of Orange found me an Amazing F150 FX2 Loaded to the max for thousands less and made a deal with the dealer that had the truck to make my dreams come true. Now that I'm driving this Awesome truck I'm as happy as ever. Thank you, Julie, Tito and Ford of Orange

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service

by from Corona Dal Mar, CA |

I made an appointment on line and dropped the 2014 Mustang off for it's 15,000 service. Everyone was very helpful.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Ford and Mazda of Orange responded to this review

April 8, 2015

Thomas, we appreciate your feedback as it helps us to grow as a dealership. Our customers are our top priority and we value your business. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best Regards, Michael Kitzmiller, GM mkitzmiller@mazdaorange.com


5.0 out of 5.0

Penny

by from Anaheim, CA. |

Everything went perfect, from checking me in to the going over what services were performed. Thank you!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Long Beach, CA |

Everyone were nice, courteous and helpful. I had a nice experience. Thanks

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Ford and Mazda of Orange responded to this review

April 8, 2015

Nezam, thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Mazda of Orange team and we all strive to provide excellent service. We look forward to seeing you again in the future. Regards, Michael Kitzmiller, GM mkitzmiller@mazdaorange.com


(1-10 of 801 reviews)