Martin Automotive Group

12101 W Olympic Blvd, Los Angeles, CA 90064

Average Ratings

4.9 out of 5.0
141 out of 142 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 142 reviews
5.0 out of 5.0

Great service and Sales team

by from Pacific Palisades |

At first i dealt with one sales person who was not too cooperative with me. Then I contacted William Lee and he was wonderful. The same goes for David Monerrosa who was wonderful to deal with.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

prompt service

by from Los Angeles |

very friendly and efficient!!! Even tho my usual service advisor was not in I was given another one and it was very prompt!!!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Friendly and Reliable Service

by from Los Angeles, California |

The service department is great! I love Marlene Dombrowski and Walter the auto technician. Always takes very good care of me!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

As always, an excellent service experience

by from Hollywood, CA |

Marlene was a joy to work with. The service was handled in a timely fashion and the car wash is always a nice way to top off a great experience.

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Los Angeles |

I always receive the perfect attention with Mr. Reggie Shelton. He always is very professional and courteous every time I need service with my car.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experence

by from Bakersfield,Ca |

Wonderful , are sales person was great to give us time to decide with out feeling pressured. I had just had surgery and hadn't been released by my doc to drive . We had been looking for about 3mo and this was the style package and color combination I wanted .Ben are sales man drove the SUV to are home in Bakersfield and handled every thing this was wonderful because I couldn't travel at the time. I also spoke with the sales manger during this time and he was very informative and helpful .When its time to change this SUV I will definably contact this dealership first.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My car is still on the road

by from Los Angeles, CA |

My SRX needs so much service it's good to have an extended warranty and dealership I can trust. A few problems I've had: Rear axel problems, 3 radios (still having problems), break master cylinder, radiator leak, water pump leak, bad battery, 2 catalytic converters (starting at 82000 miles), oil leak, squeaky breaks and suspension, and I can keep going but Martin Automotive Group keeps my car on the road although it does cost an arm and a leg.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Los Angeles calif |

Marlene was so very kind and helpful. And of course I had to say hello to chris Lewis whom we always obtain our cars from. And will continue as long as he is there.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

I like Martin CAD

by from Losangles CA |

I find the people working doing a great job, if it be for the car wash or service on the car, always very friendly and very helpful. I'am glad that I live so close......

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good service, quick in and out

by from Los Angeles, CA |

Michael Moore is a terrific advisor. I came in without an appointment, and he took care of me right away. Had use of a nice loaner while my car was being worked on.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 142 reviews)