Lakeland Toyota Scion

Lakeland Toyota Scion

2925 Mall Hill Dr (I-4 Exit 31), Lakeland, FL 33810

New 888-632-7710
Used 888-570-1365
Service 888-450-8971

Savings, Selection and Service; Family-owned over 35 years; 8 Time President's Award Winner; Florida Dealer

Average Ratings

4.7 out of 5.0
62 out of 66 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 66 reviews

Featured Review

5.0 out of 5.0

A+ Service by Sales Dept

by from Tampa, FL |

Purchased via internet sales dept...and couldn't have asked for a better experience. Maurice was knowledgeable, accommodating and always went above and beyond to get what i requested as he efficiently completed the sale. I was there alone with my older child, and Maurice even checked on her a few times in the TV room while i was in Finance office. The service/facility is new, "green", clean and very efficient.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

unprofessional

by from Plant City, Florida |

I will not recommand this dealership. Rude and unprofessional manager.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


4.0 out of 5.0

2008 Prius

by from Haines City, FL |

I found exactly what I was looking for and drove it home three hours later.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Good prompt response, not much beyond that.

by from North Port, Fl. |

A couple of weeks ago I inquired about the square feet of the cargo area of a 2012 Ford focus SEL that was on the lot of their business. All it would have required was to have someone go out w/ a tape measure to get the dimensions. My reply to this was that they weren't able to get that for me, that I should contact the Ford Motor Co. web site to find out the Info I asked for. I needed the info to determine whether it was long enough to sleep in the cargo area should I want to go on a camping trip w/ that make & model of vehicle. I'm about 5' 10" tall so would like the cargo area to be 6' long from the tail gate to the front seats w/ the back seats folded down. I guess if I went there with the idea of purchasing the said vehicle they might of made the effort then.GDH

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Treatment

by from Lakeland, FL |

I WAS AT THE DEALER THOS SUNDAY 02/16/2014 AND WAS HELPED BY CHRIS AVILA AND HIS MANAGER JAY (HOLLYWOOD), THEY WERE GREAT ,EVEN THOUGH WE NEGOTIATED FOR A WHILE ,AT THE END WE CAME TO AN MUTUAL AGREEMENT ON THE PRICE ON THE VEHICLE THAT WE WANTED,. ... i WOULD RECOMEND THIS DEALER TO ANY BODY , ALL THE GUYS WERE GREAT(GABE,JAY AND CHRIS)

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Nice Dealership

by from Lakeland, FL |

got me the exact deal I was looking for . . . . . . . . . . . . . . . . . . . .

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent

by from  Lakeland, FL |

GREAT! Great Service, Excellent salesman in Shawn who met all my needs.

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience

by from  Lakeland, FL |

Charlie was fantastic and knowledgeable and helped me achieve my goal! Great experience.

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent

by from  Lakeland, FL |

John was very helpful knowing the difference in the Corolla. We made the right decisions on our purchase. We are going to recommend John to our friends.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful Experience

by from  Lakeland, FL |

Charlie was great! He made sure that I got the best deal, and gave me exceptional service.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome Experience

by from  Lakeland, FL |

Our sales associate took ample time assisting us as we test drove cars. He was laid back and helped us find a car within our price range with terms and conditions we could agree on. We are very pleased and plan to shop with Lakeland Toyota in the future.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 66 reviews)