Cramer Toyota

(4.0) 2 Reviews

900 US 41 By-Pass South, Venice, FL 34285

Average Ratings

4.0 out of 5.0
2 out of 2 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-2 of 2 reviews
3.0 out of 5.0

Service Department

by from Englewood, FL |

I arrived at 10:47 a.m. for an 11:00 am appt for oil change and tire rotation. After many customers arrived and left in the waiting room, I checked to find that "my car was next on the schedule". At 12:30 my customer service rep returned from lunch and I told him I was very unhappy about the extreme delay. Again he checked and my car was not in the service bay. He personally assisted the mechanic in completing the work and did not charge me for the servicing. Had I not checked, who knows when it would have been started. Unfortunately this is the second time this has happened to me at this dealership. Although I checked that I would recommend this dealer to a friend, I'm really unsure if I would.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent!

by from Port Charlotte FL |

Excellent service! Paul, Eli and the financial manager Scott all worked in tandem to make the purchase of my vehicle pleasant and not at all stressful. All three were extremely knowledgeable, patient, and willing to go the extra mile for the sale. Eli actually followed me home so I could have the vehicle today. I would recommed this company to anyone...It was the last dealership I visited and wished it had been my 1st! This is a great company with customer service high on their priority list. Thanx to all........CDJohnston

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-2 of 2 reviews)