- Service & Repair
We?re here in hopes of making buying a car easier! We?re Townsend Honda, and we?re here to help you.
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Honda of your choice. At Townsend Honda, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs.
Commitment to customer care at Townsend Honda doesn't stop with your vehicle purchase. Our Tuscaloosa Honda Service Department is staffed with factory-trained technicians, ready to service your maintenance needs!
43 out of 45 people recommended this dealer.
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by Daniel Aleksandrov
I was shopping for a new 2015 CRV EX and I was on a tight schedule. I emailed around 20 Honda dealership for a quote on exact vehicle and trim. After the first wave of email replies I had to put around half of them on ignore because instead of giving me quote they wanted me to call them or waste my time. One dealership even gave me quote on a Honda Fit, telling about what a great deal it is compared to the CRV, instant ignore. Needless to say it was between Townsend Honda where Crystal asked me to give her until tomorrow so she can look for the exact car and another dealership in Florida. What made me drive 4 hours to Townsend Honda was the straight forward emails Crystals sent me, she gave me a quote on CRV EX different color(which I liked too), her back and forward communication were fast and straight to the point. I wasn't looking to make I kill, but buy at reasonable price and Crystal was very reasonable in her negotiations which I liked. We reached agreement the same day. When I drove the next morning she had everything ready to go. She was very much aware that I don't have time so I tested the car I was satisfied, signed the paperwork and I left . My experience was quite pleasant. Crystal and the staff I met at Townsend Honda were all very courteous, excellent customer service. Definitely worth the drive. Crystal kept in touch with me a week after checking if everything was fine. I would recommend her to friends.It was three days after I bought the CRV and I was still receiving emails with shallow sells tactics from other dealerships. Crystal, you have winning approach to sells, it was pleasure doing business with you.