Bill Penney Toyota, Mitsubishi, Scion

Bill Penney Toyota, Mitsubishi, Scion

4808 University Dr, Huntsville, AL 35816

New 888-767-0542
Used 888-769-7901
Service 866-414-4765

Average Ratings

4.3 out of 5.0
26 out of 31 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 31 reviews

Featured Review

5.0 out of 5.0

Buying Experience of a new Toyota 2012 LE

by from Huntsville, AL |

I had requested a quote for a new Toyota Sienna from Bill Penney Toyota, they provided a quote very quickly and the price was the lowest in the area. The salesman was not pushy and was helpful in all phases. The van was exactly what I wanted and I have not had any problems with it. Bill Penney has followed up several times to make sure I was happy with the van. The best buying experience I have ever had. For once, a dealership cared about the customer and didn't treat the customer like a number.

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Not Applicable
Customer Service
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Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

Poor service once again

by from Huntsville, AL |

My previous experience was poor when the dealership had a different name/owner. Unfortunately new owner is not much better. I was looking to buy a used car for my daughter. I talked to them about a car and called them up again right before I drove there, to verify it was still there. When I got there I waited at least 10 minutes for salesman to get off phone (twice, on it, off, then back on again). Finally he tells me they car has been shipped out for a car sales two days earlier. Considering I talked to him twice after the car was shipped out I was upset I drove out there for nothing. Also note, the car still shows up on there web site, over a week later after I was told it was gone.

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Buying Process
Not Applicable
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

randy jordan

by from Huntsvile, AL |

Randy did a wonderful job with us today. We would have never considered the Avalon we purchased if Randy had not shown it to us. He convinced us to go for a test drive and we were hooked! He was funny and professional and will recommend others to come purchase from him. You rock Randy!!!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Preowned sale of 2010 Toyota Venza

by from Hunstville, AL |

My experience with Bill Penny Toyota and Shon Bailey was excellent. Shon first showed the vehicle to my wife and daughters and the next trip I asked for his assistance due to my wife's comments about Shon. He treated us with honesty and respect without the typical stress one may find from other salespeople. The negotiation was straigtforward and to the point. The paperwork was a bit lengthy since I chose to finance, maybe even similar to securing a mortgage, but was fairly quick and painless. I would recommend this dealership.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

OUR CAR BUYING EXPERIENCE

by from Vinemont,al |

We had a very good experience with our salesman,Ramsee.He was nice and efficient.The process was rather long,but rewarding.

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Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

wayne was great and new all about the trucks&cars

by from florence /al |

best service iv gotten in years put custmer first loved my experince

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Huntsville,AL |

Willie Goodlow was an excellent salesman and he helped us to find a nice used car .

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

randy jordan

by from Huntsville, AL |

Randy Jordan was very helpful and informative. Worked hard to earn business. Will come back again.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

used car purchase bill penney toyota

by from pulaski tenn |

We come from Pulaski, looking for used Toyota van and found exactly what we wanted are sales person Ricky Guffey is great very knowledgeable, the process was quick and easy and the negotiation process was the best ever and we have bought lots of cars Mr Guffey is our salesperson from now on super place to buy cars great experience

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Bill Penny Toyota

by from Huntsville AL |

Great experience. Rodney is a great salesman to work with. I would recommend them to anyone.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

buying camey at bill penny

by from huntsville, al |

creighton bloyd was very responsive to my emails and phone calls

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Customer Service
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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 31 reviews)