Crown Ford

Crown Ford

646 Thompson Lane, Nashville, TN 37204

New 866-674-5287
Used 888-437-0244
Service 877-276-4795

"Nobody, but Nooobody can sell you for less!"

Average Ratings

4.7 out of 5.0
43 out of 42 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 40 reviews
4.0 out of 5.0

Great services, and snacks

by from Nashville, TN |

Everybody and everything was great

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


3.0 out of 5.0

just a normal service experience.

by from Nashville, TN |

The service experience was just ok...nothing out of the norm that was special about it. The guys in the service area were typical, somewhat cordial but nothing more. The lady inside at the desk was not very pleasant. She was a little snippy with her demeanor. She might have just been having a bad day. Over-all it was just an ok service call to have 2 re-call issues taken care of and an oil change.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

A Great Experience

by from Nashville, TN |

I had a great experience at Crown Ford. Charles Hopkins was knowledgeable and professional. He guided me through the sales process in a personable manner. Rod in Finance gave me the best financing option, and I appreciated his help and guidance. I definitely recommend these folks!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great place to shop

by from Nashville TN 37013 |

I love Crown Ford it's the only place I trust when buying cars.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

3 generations of Crown customers

by from Burns TN |

I have been buying vehicles from Crown Ford for over 20 years. My parents bought there and now 2 of my children have bought vehicles from Crown Ford. I have always been treated with respect and fairness. I really like the way they take time to explain the vehicles functions after the purchase.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service Department

by from Nashville, TN |

Randy is the best! Routine oil change on my 2013 Fusion. In & out in time promised. Love the waiting area and the ladies at checkout.

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Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excelent service

by from Nashville, TN |

I received excellent service on my escape and will return whenever I need more service.

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Not Applicable
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Easy Purchase

by from Nashville, TN. |

We found the car we wanted right away. Charles Hopkins our salesman helped us through the process. The credit manager made the transaction quick and easy. We were shown all of the features that our car had to offer. Lee Woodward was very helpful to retrieve paperwork that was missing, ordered the correct floor mats and he ordered a cargo net that was missing. Lee went out of his way to help us.

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Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

excellent service

by from Nashville Tn. |

fast approval,customer service excellent.the features was explain to us in wonderful detail and Charles our salesman help us to chose the package that was right for Mary and i that my sister in law was so impress she purchase one saturday on the same week. thank you.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Experience

by from Dickson, Tn |

Our salesman, Alfredo, went out of his way to help. It was cold and sleeting, yet he walked us from truck to truck till we found what we wanted.

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Customer Service
Buying Process
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Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 40 reviews)