Crown Ford

Crown Ford

646 Thompson Lane, Nashville, TN 37204

New 866-674-5287
Used 888-437-0244
Service 877-276-4795

"Nobody, but Nooobody can sell you for less!"

Average Ratings

4.7 out of 5.0
34 out of 34 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 34 reviews
5.0 out of 5.0

Excelent service

by from Nashville, TN |

I received excellent service on my escape and will return whenever I need more service.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Easy Purchase

by from Nashville, TN. |

We found the car we wanted right away. Charles Hopkins our salesman helped us through the process. The credit manager made the transaction quick and easy. We were shown all of the features that our car had to offer. Lee Woodward was very helpful to retrieve paperwork that was missing, ordered the correct floor mats and he ordered a cargo net that was missing. Lee went out of his way to help us.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

excellent service

by from Nashville Tn. |

fast approval,customer service excellent.the features was explain to us in wonderful detail and Charles our salesman help us to chose the package that was right for Mary and i that my sister in law was so impress she purchase one saturday on the same week. thank you.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Experience

by from Dickson, Tn |

Our salesman, Alfredo, went out of his way to help. It was cold and sleeting, yet he walked us from truck to truck till we found what we wanted.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great people work here

by from Hohenwald Tn |

Terry in the body shop was great very friendly and went out of his way to make sure everything was the way it should be.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Above average service.

by from Nashville TN |

In and out fairly quickly. Please get rid of the T.V. in the waiting area. Or alternatively, force people who want to watch it to listen on earplugs.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Service and a great waiting area.

by from Nashville, Tennessee |

I am always treated with courtesy. Then, someone listens to my concerns and acts upon those concerns. The waiting area is just lovely with great accomodations...Thank You.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Went above and beyond

by from Nashville TN |

I was having an issue with an after-market brake controller and the people here went above and beyond to help me figure the problem out.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Nashville,Tn |

Professional Service .Car was ready before time promised.Sevice Advisor answered all questions and explained all maintance in great detail.Was in and out in about an hour.Great service.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Nashville, TN |

My service advisor made me feel very comfortable. Oh well, I believe I've said enough but cars.com needs me to express myself in 25 words or more. I'm not counting but I wish they would be more like Crown Ford , Nashville

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 34 reviews)