Kelly Subaru

Kelly Subaru

900 Riverfront Pkwy, Chattanooga, TN 37402

New 866-582-9075
Used 866-580-6441
Service 866-586-2909

Kelly Subaru - Family Owned Since 1939

Average Ratings

4.8 out of 5.0
23 out of 25 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 25 reviews

Featured Review

5.0 out of 5.0

love my new subie

by from Ringgold Ga |

I was stuck in the recent Chattanooga/North Georgia snow for over 4 hours in my previous 4 wheel drive vehicle. I was given a ride in a Subaru Forester and was sold on the spot. I went to Kelly Subaru immediately after the roads cleared and traded for a Forester. Excellent team of individuals that seem to enjoy selling Subaru's. The best part was no hassle, just straight talk. I got the deal I wanted and everyone was happy. I really like passing all the 4wd and everyone else in the snow. great dealer and great car and great team at Kelly.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

Awful customer service

by from Chattanooga |

Got a email about contacting me but never got a response back or a call later The operator claims to have taken three messages not still no response I guess they don't want to sell any cars

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Buying a new car at Kelly Subaru

by from Tennessee |

Everyone was very professional, and knowledgeable in all areas of the buying process. We were kept informed of all details as needed. We found the staff to be friendly and supportive.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Love my car

by from Signal Mountain, Tennessee |

Just purchased a 2016 Forrester and the salesman was extraordinarily knowledgeable. He listened to what I needed and made sure that I was pleased with every part of my car. They were very accommodating to my very special needs and situation.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Small repair

by from Chattanooga, TN |

I had a burned out headlight. It was fixed quickly and everyone was courteous.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Car owner

by from Chattanooga, TN |

Had to have warranty work on the car. Other than it taking a lot longer than expected, everything was great!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Kelly Subaru Recommended

by from Ringgold, Ga |

Great people to work with. They go the extra mile.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful experience purchasing my Forester

by from Chatsworth Ga |

Just purchased a Forester and had a wonderful experience. Bill, my salesman was great-- very knowledgable about the car and all its features. The test drive really showed off all the positive attributes of the car and Bill took lots of time explaining features and setting everything up on the car for me. All in all its the best experience I've had purchasing a new car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

On My Way to Nashville

by from Chattanooga, TN |

I came in on a Saturday morning without an appointment with a broken axle boot and we were going to Nashville on Sunday morning to see our daughter. They not only fixed the axle boot but also found some belts that had dry rotted. Thanks, Kelly Subaru!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Love the Subaru!

by from Dunlap, TN |

This is our third Subabu Outback from Kelly, one pre-owned then two new. We love the cars and have been extremely satisfied with the service and hospitality from the staff at Kelly.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Car Service Check UP

by from Ringgold,Ga |

Very helpful people that work there. Excellent Service. I'm glad I bought my car from there.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 25 reviews)