Airport Honda

(1.5) 2 Reviews

3069 Airport Hwy., Alcoa, TN 37701

Used 865-980-2428

Average Ratings

1.5 out of 5.0
0 out of 2 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-2 of 2 reviews
2.0 out of 5.0

slippery sales tactics

by from Knoxville, TN |

When asked for a trade-in value for my old car the sales person took my car and key then disappeared for over half an hour. When asked for the car back he couldn't be located. Ultimately they offered low blue book value as I knew they would. I bought a new car anyway but won't be back.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

dishonest

by from Louisville, TN |

Sales people were OK, but Sales Manager was completely dishonest. Twisted facts and gave a very poor representation designed to mislead. Would never deal with this dealership again, even though they are only a mile from my home, I will never go there again.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did make a purchase


(1-2 of 2 reviews)