West Chevrolet

West Chevrolet

3450 Alcoa Hwy, Alcoa, TN 37701

New 888-656-4334
Used 877-558-2883
Service 877-732-4194

We do what we say at West Chevrolet!

Average Ratings

4.6 out of 5.0
15 out of 16 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 16 reviews

Featured Review

5.0 out of 5.0

Ben Cassidy

by from Knoxville, TN |

Ben Cassidy made my car purchase flawless and easy. He even drove to me at work for me to sign my paperwork and deliver my new vehicle. I will recommend him to everyone I know.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

West Chevrolet treated me good

by from Maryville, TN |

West Chevrolet is the best dealership that I have ever known. I have been dealing with them for many years and have found them to be honest in their dealings and eager to make the customer happy.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellence

by from Alcoa, TN |

Excellent dealership and facilities. Easy to work with. Very pleased with the service department.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good Service

by from Greenback, Tennessee |

service was A-1 very good

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Ron Starr and Tom Pack they done a wonderful job

by from Maryville TN |

I give Ron and Tom thumbs up ! It was great having you guys working for us making us feel like we were special customers ! I know that there was other customers in there as well and helping others too , we feel you guys went far and beyond your jobs for us ! Thanks guys !!!!! Bruce & Lisa Holloway

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

casteelservice

by from Friendsville, TN |

Explained repairs clearly beforehand with complete cost options. Followed my wishes exactly. The staff was very nice and professional.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Superb experience

by from Knoxville TN |

Ben was very nice and professional! Very satisfied with the process!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Good service

by from Chicago |

I found the service really good . I enjoyed visiting the showroom

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience

by from Alcoa tn |

Made buying my truck as easy as possible. I got exactly what I wanted at a great price.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

West Chevrolet responded to this review

March 6, 2014

Thank you Billy for allowing West Chevrolet the opportunity to earn your business. Please let us know if you need anything and Congratulations on your truck purchase.


5.0 out of 5.0

service department excelent

by from Greenback, Tn |

we enjoy visiting West Chevrolet, the employees are very helpful and the waiting room is clean. If we have a question the employees answer it in a clear understandable way. our thanks to them

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

West Chevrolet responded to this review

March 6, 2014

Thank you for your kind words and please let us know if we can assist you with anything.


5.0 out of 5.0

Service Is Great

by from Maryville, TN |

I always use West Service Department to servce my Chevrolet truck. They are always prompt and professional and make sure I have a dependable vehicle. They don't push an up-sale on add on services but simply advise me of what my truck might need and let me make an informed decision. I appreciate that approach.

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Not Applicable
Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

West Chevrolet responded to this review

March 6, 2014

Thank you Jeff for your continued use of our service department and the kind words and being part of the West Chevrolet family.


(1-10 of 16 reviews)