Sunrise Buick GMC at Covington Pike

(5.0) 7 Reviews

1800 Covington Pike, Memphis, TN 38128

Used 866-481-6815

Average Ratings

5.0 out of 5.0
7 out of 7 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-7 of 7 reviews
5.0 out of 5.0

Wonderful

by from Millington, tennessee |

I bought a truck at sunrise from Archie in 2004, best truck I have ever owned, went back today 1-18-2014 to trade it in and buy another, salesman was Mike Bollinger and manager was Mickey Harmon. Service could not have been better, I would highly recommend this dealership

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Customer Service
Buying Process
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great purchase of a 2014 Corvette Stingray

by from Jackson, Tennessee |

My wife and I recently purchased a 2014 Corvette Stingray Z51 Premier Edition from Karl Johanson at Sunrise Chevrolet, Buick, GMC in Collierville. Karl has sold several Corvettes to us over the years, and as always, he was very professional during the entire selecting and buying process this time. He has done a fantastic job this time and as always, he has made sure the delivery was complete, we both were well informed by Karl of the new Corvette technology and operation information. He was always available for additional questions and status updates on our getting this vehicle to us. He spent extra time with our delivery, and getting us checked out on the technology of the Corvette Stingray interior controls, exterior components and the fit and feel of the interior! The delivery project included meeting the sales staff, the New Car Director; Steve Farris and the General Manager; Kenneth Derrick, and we appreciated meeting some of the Sales Team personally, during the course of our working on our purchase over a month's time, the financing with Heber Arnold and delivery with Karl. Overall the purchase was a great sales experience, and my wife and I would recommend all my friends and family whom are looking to make a new purchase to talk Karl Johanson at Sunrise at Collierville.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Amazing customer service

by from Memphis TN |

I was looking into leasing a new vehicle so Sunrise was my first stop and ended up being my last as well. I left with a new vehicle!!! Two weeks after my purchase, I picked up nails in both front tires. When I took my GMC to a local mechanic for a tire repair they told me neither tire could be repaired because of the location of the nails. I went back to Sunrise, since I leased it there I thought I'd purchase the new tires there. My original salesman and another salesman walked me over to the mechanic dept and agreed that the nails were on the outer 10% edge and shouldn't be repaired for safety reasons. The good news was that they offered to pay for one tire and I paid for one. They didnt have to do that for me but they did. They are very dedicated to customer serivce and I would recommend them to everyone!!! Thank you so much!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Friendly staff

by from Memphis,tn |

I was at sunrise to get a used vehicle the staff was all smiles and friendly they made me and my family comfortable especially Jerry I wasn't able at the time to get the car but I will be back because Jerry was very polite.

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Not Applicable
Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

My view of SUNRISE BUICK Covington Pike Memphis

by from Memphis TN 38128 |

The receptionist desk (5*). Sales management, all top notch,facilities are great. Service Dept, Jay, Vince, Rickey, all friendly, helpful with any problem. Ready to get you in and out as fast as possible, and see that it's done right. Cashiers, Very polite,friendly and efficent. I condider Sunrise people, MY friends.

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Customer Service
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Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service Dept.

by from Memphis TN |

I have used this dealer for service for several years and found them to be both frinedly and honest. The waiting room is clear and comfortable and they will give you a ride to work or home if your need it.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

AMAZING

by from MEMPHIS TN |

I LIKED THE NO HASSLE SALES AND THE FINANCING PART WAS SO EASY . IF YOU WANT TO BUY A NEW VEHICLE WITHOUT PRESSURE GO TO THE SUNRISE STORE IN MEMPHIS GREAT PLACE TO SHOP

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-7 of 7 reviews)