Steve Marsh Ford

12415 S 1st St, Milan, TN 38358

New 866-906-0599 New 866-906-0599
Used 866-619-3694 Used 866-619-3694
Service 877-691-6179 Service 877-691-6179

Where Price Sells Cars & Service Keeps Customers!


Average Ratings

3.0 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-2 of 2 reviews
1.0 out of 5.0

Terrible sales and finance department

by from Milan tn |

Tried to buy a vehicle here and they couldnt tell me anything about the vehicle I was interested in! Then told me I have good credit and make enough money but couldnt get me approved asked them why and they couldnt tell me, said it was because of my truck payment I had which, so I decided to trade that and they said they couldnt get an approval but could get me into something lesser so I asked how much I was approved for so I could look at other vehicles and they couldnt tell me! They just kept giving me the run around! Not happy with theyre service whatsoever and would never recommend them! Should have listened to a friend of mine who had the same kind of run around service

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  • Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase

Steve Marsh Ford responded to this review

January 16, 2016

Thank you for taking the time to give us a review. We hate you had a bad experience with us. Unfortunately, we are not the banks and do not make that on financing. We would love to discuss it further with you in person. Come on by and speak to one of our Managers.


5.0 out of 5.0

no pressure

by from medon,TN. |

absolutely no pressure everyone realy nice good job.

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase