Cumberland Auto Center

Cumberland Auto Center

1540 Interstate Dr, Cookeville, TN 38501

New 888-687-6178
Used 855-236-9183
Service 888-709-4317

Where cars cost less!

Average Ratings

4.8 out of 5.0
108 out of 112 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 118 reviews

Featured Review

5.0 out of 5.0

HANNAH OWENS FIRST NEW CAR BUYING EXPERIENCE

by from Cookeville TN |

Josh Lawson, He was very helpful. Made buying this car very easy. Exceeded all of our expectations. He was very prompt. Right there right when we had any questions. He is an all around great car salesman! We will come back to him for future car purchases!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Cumberland Auto Center responded to this review

March 20, 2014

Hannah Thank you, were happy we could exceed your expectations, we look forward to serving you for years to come

5.0 out of 5.0

new camry purchase

by from Dowelltown Tennessee |

everything was above great.. easiest best new car buying experience I've ever had. Salesman did great job, very knowledge about car & answered any questions we had.. will recommend Totoya to my friends. done business with Cumberland since 2010 , when bought Kia.. love the attention you all pay to customers.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful dealership

by from Cookeville, Tn |

I would highly recommend buying a car from Cumberland Auto Center.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Paul Dean was so easy to deal with!

by from Sparta, Tn |

Paul Dean was so easy to deal with, I couldn't have asked for any better. I my application online and got pre-qualified. When we showed up we just picked the exact car we wanted and everything went smoothly. I highly recomend Paul Dean and the Cumbeland group, they even gave me three oil changes for free!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

new car

by from Sparta Tn. |

Good experince, very kind & curtesy.Sales men very kind & thouhtfil.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Sales person Amy White was great and i love Kia's.

by from Cookeville, TN |

we are very satisfied with Cumberland Kia. The customer service, sale personal, and managers have GREAT personalities. KIA is the CAR to buy.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Love Kia, Love Cumberland Kia!

by from Crossville, TN |

Fantastic dealing with Cumberland Kia, Cookeville, TN! I was skeptical since we had a very frustrating experience with our last buy at a different dealer, however, Mike Cox made it as painless a process as it could be. I appreciate all the help and highly recommend Kia as a product and Cumberland Kia as your dealer.

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Customer Service
Buying Process
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Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

chad at cumberland preowned

by from carthage tn |

we had a great experience at cumberland the whole staff was very helpfull.If you are shopping for a vehicle make sure you see them first!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Got a great car and lowered my payment

by from Cookeville, TN |

If you're looking for a vehicle, then you need to check out Cumberland Kia to get your best deal before going to any other dealer. Ryan Corner and Mat Murphy went the extra mile and got me what I needed in a payment and a vehicle.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Little Yellow car

by from Cookeville, TN |

Fantastic service. Had the fun experience of running numbers and getting to a good amount. It was reminicent of days past with traditional car buying. Great job, great service,and will buy again when I'm ready

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

please give customers good service

by from Cookeville TN |

I had a very negative experience. bought a preowned vehicle. demanded a 30 day warranty. Reluctantly they gave me one. Thank God for that. My vehicle spent the next 30 days going back and forth for repairs. Ball joints replaced, sensor lights were constantly blinking. Sun roof was leaking. Bumber to bumper inspection? I don't think so. Then when all was said and done, I was sent home in a filthy vehicle. Stains all over the upholstery, dirty carpet etc. I sold the car immediately after the 30 day warranty and will never buy another vehicle from that facility again.

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Customer Service
Buying Process
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


(1-10 of 118 reviews)