Gray-Daniels Toyota

Gray-Daniels Toyota

104 Gray Daniels Blvd, Brandon, MS 39042

New 855-314-2158
Used 855-314-2158
Service 855-314-2235

Gray Daniels Auto Family Mississippi

Average Ratings

3.5 out of 5.0
17 out of 26 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 26 reviews
5.0 out of 5.0

Fast in and out for a service letter.

by from Brandon, Ms |

Charles in customer service got my wifes Avalon into service and returned in less that 2 hours. What I thought would take a whole day, was completed is less than two hours. Many thanks.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Gray-Daniels Toyota responded to this review

July 24, 2014

I am glad to hear we were able to service your wife's Avalon much faster than you anticipated! We look forward to seeing you at your next visit. All the best, Mike Savell General Manager


5.0 out of 5.0

My Experience at Gray-Daniels Toyota

by from Pass Christian, MS |

My husband and I recently purchased a 2014.5 Toyota Camry from Gray-Daniels Toyota. We were very pleased with the experience. Upon making an online inquiry about the vehicle, I was promptly called by Ms. Kay Watkins. Later, I was called by the call center, and I was scheduled a VIP appointment. The overall buying experience was made very easy by multiple employees of Gray-Daniels Toyota. Ms. Kay Watkins not only sold us a great vehicle, but also went out of her way to give us the best experience buying our first car possible. Ms. Kassie Crook introduced me to my new car, as well as emphasized the usage of it's many features. In the future, my husband and I plan to further do business with Gray-Daniels Toyota.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Gray-Daniels Toyota responded to this review

July 8, 2014

Brittany, I hope that all of our customers receive the same "VIP" treatment you did. Ms. Kay and Ms. Kassie are excellent members of our team and I'm glad they lived up to their excellent reputations. Thank you for your business and your 5 star review. Welcome to the Gray-Daniels family! All the best, Mike Savell General Manager


5.0 out of 5.0

A customer service oriented organization

by from Clinton, MS |

I was recently reminded of the great customer service I have experienced thru the years at Gray-Daniels Toyota when I purchased another car from them. Mitch Sims, the sales associate who helped me, went to great lengths to accommodate my needs. Mitch is an example of the kind of person I want to work with when making a car purchase. The sales team, the finance team, the service team and the management of Gray-Daniels all provide a good customer experience. I was able to visit the dealership, find the vehicle I needed, test drive it over the weekend then negotiate an acceptable deal and complete the paper work in a couple of hours. Thanks Gray-Daniels for making my experience a good one.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Gray-Daniels Toyota responded to this review

June 26, 2014

Bob, it is always such a pleasure hearing from veteran customers like you. I am pleased we were able to get you a vehicle and a deal you were happy with! We look forward to seeing you at your next visit. Best, Mike Savell | General Manager


5.0 out of 5.0

Great service once again!

by from Brandon |

I have always had excellent service and prompt service. Would highly recommend to my friends!

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase

Gray-Daniels Toyota responded to this review

May 28, 2014

Thank you for the 5 star review! I am happy to hear you received excellent, prompt service. Best, Mike Savell General Manager


4.0 out of 5.0

Willing to help!

by from Richland, MS |

They were very willing to help. They were very responsive to my concerns. They made sure I was satisfied.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Gray-Daniels Toyota responded to this review

May 27, 2014

I am pleased to hear that our service team was responsive and willing to help. Looking forward to seeing you at your next service visit. Thank you for your business! Mike Savell General Manager


4.0 out of 5.0

Pleased Customer

by from Zachary, Louisiana |

This is the second vehicle that I have purchase from Gray-Daniels within the last two years. The sale team was very impressive at Gray-Daniels Toyota in Brandon, MS. They were so pleasant and helpful in every way. The team member explained to me all the bells and whistles in my new car. In additional, she was very knowledgeable.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Gray-Daniels Toyota responded to this review

May 27, 2014

I am pleased to hear we have been able to provide you with a second vehicle from Gray-Daniels Toyota. I look forward to being able to provide you with many more years of service and sales. Best, Mike Savell General Manager


4.0 out of 5.0

Purchase vehicle

by from Kosciusko ms |

Was very please with the sales man and sales manager. The deal went fast and we were very satisfied. The only problem we had was with the business manager. He spend approx. 30 mins trying to sell us the ten year extended warranty when we kept telling him we did not want it. If we had not already sign for the purchase we would have walked out.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

JNN5150

by from RIDGELAND,MS |

EVERYONE IN THE SERVICE DEPT TO THE SALES DEPT WAS COURTEOUS,FRIENDLY,AND HELPFUL. A VERY EFFICIENT,WELL-RUN OPERATION.

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Customer Service
Buying Process
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Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Quick, Professional, Overall Good experience.

by from Hattiesburg, MS |

First, all car dealerships are the same. They want to make money, you want to save money. People that think car salesmen are rude are usually not well informed about the buying process and have not done due diligence in their research. Before you go you should know if you are going to trade in, how much you have to get for it and be up front. You should also know what the car you are interested in is worth. Research dealer costs involved that they had to pay to put the car on the lot. If you know these things then you should have no problems at all. Really when a sales person says they can't do it is because they cant do it. The days of high margin new car sales are over. Quantity is where they make their profit. I dealt with Kay and she was an extreme professional and we reviewed what I would be paying. She worked up a quote at for a car I told her I was most likely not going to buy, but I wanted to see the difference with the discount I had negotiated on the first to compare "packages". I was in and out in a couple hours with my new truck. Thanks Kay and Grey Daniels.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Gray-Daniels Toyota responded to this review

April 15, 2014

Thank you for writing such a positive review for Gray-Daniels Toyota. It is great to hear Kay was able to assist you through the car buying process and meet your standards. We look forward to continue to earn your customer trust and loyalty. Gray-Daniels Toyota looks forward to working with you on future purchases. General Manager, Mike Savell


5.0 out of 5.0

YEAH GRAY DANIELS!!!!!!

by from UC, TN |

I was very, very impressed with the sales team at Gray Daniels Toyota in Brandon, MS when I bought my car on Friday, April 4th. They were so friendly and helpful in every way. I was made to feel very comfortable and felt like they had my best interest in mind. When the staff member showed me about all the bells and whistles in my new car, she was also very knowledgeable and patient with me. I left the dealership feeling like they were all my FRAMILY!!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 26 reviews)