Ganley Westside Imports

Ganley Westside Imports

25600 Lorain Rd, North Olmsted, OH 44070

New 888-565-3801
Used 888-526-6254
Service 888-667-0973

"First on the North Olmsted Auto Mile"

Average Ratings

4.7 out of 5.0
212 out of 223 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 223 reviews

Featured Review

5.0 out of 5.0

outstanding service

by from NYC |

I am from NYC but spend my summers in Ohio. Unfamiliar with service centers in northern Ohio, I chose Ganley after a quick Google search and had no idea what I might end up with in terms of service. I was so very impressed with the professional attitude of everyone that I encountered. Courteous, attentive and ready to meet every need. I felt more like I was at a five star resort hotel instead of a car dealership. If I lived in northern Ohio, I would not only service my car at Ganley but buy my next car there!! Outstanding.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

5.0 out of 5.0

HR Manager

by from Rocky River, OH |

Nice lobby where I can work while waiting for car. Car was serviced quickly. Everyone was very polite.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Subaru tire repair

by from Cleveland, OH |

Great customer service from Bead and very satisfied with the results!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Intermediate Service for my 2013 Crosstreck XV

by from Strongsville OH |

I took my 2013 Crosstrek in for its intermediate maintenance and some headlight bulb replacements. The entire service department staff that I dealt with was more than helpful, knowledgeable and polite. My service rep, Paul Wells, kept me informed of the service that was being performed as it went along. I am very pleased with my experience at Ganley Westside Imports.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

ALLAN JONES

by from ELYRIA, OHIO |

had a very good experience with this group...been buying and/or leasing for over 56 years and this was truly near enjoyable, compared to prior dealings with other dealers...

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase

Ganley Westside Imports responded to this review

August 23, 2015

Allan, Thank you for choosing Ganley Westside Imports as the location to purchase your new car. We appreciate the opportunity to earn your business, as well as your kind review, and look forward to working with you again. Ganley Westside Imports


5.0 out of 5.0

Service on a Suburu Forester

by from Cleveland, Ohio |

The entire process was very smooth with excellent customer service.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Ganley Westside Imports responded to this review

August 16, 2015

Andrew, Thank you for bringing your Subaru Forester to Ganley Westside Imports for it's service needs. We appreciate the opportunity to work with you, as well as the kind review, and look forward to seeing you again in he future. Ganley Westside Imports


5.0 out of 5.0

2014 Elantra service

by from Cleveland , Ohio |

Thank you so much for the awesome service, I was running late and you still fit me in thank you so much!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Ganley Westside Imports responded to this review

August 14, 2015

Lorie, Thank you for bringing your Hyundai Elantra to Ganley Westside Imports for it's service needs. We are glad that we were able to accommodate your schedule and get your work done in a timely manner. Thank you, as well, for the kind review. We look forward to working with you again. Ganley Westside Imports


5.0 out of 5.0

ganley westside imports

by from rocky river ohio |

very satisfied with all of the people I that helped with the process .

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Ganley Westside Imports responded to this review

August 14, 2015

Lawrence, Thank you for choosing Ganley Westside Imports as the location to purchase your "new" car. We appreciate the opportunity to work with you, as well as your nice review, and look forward to seeing you again in the future. Ganley Westside Imports


4.0 out of 5.0

Mr. A. P.

by from Avon, Ohio |

I had only had an oil change however my automobile was inspected and the report found my tires only have 3/10 wear, and will be rotated in Jan 2016 and at that time both the cabin and engine filters will be reinspected and probably changed.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Ganley Westside Imports responded to this review

August 13, 2015

Thank you for bringing your car to Ganley Westside Imports for it's service needs. We appreciate the opportunity to work with you, as well as your nice review, and look forward to seeing you again in January. Ganley Westside Imports


5.0 out of 5.0

Always getting better

by from Lorain |

Good Service and efficient response times. I don't mind waiting coming in for service as I did several years ago.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Ganley Westside Imports responded to this review

August 9, 2015

Thank you for choosing Ganley Westside imports as the location to service your car. We appreciate the opportunity to assist you, as well as your nice review, and we look forward to working with you again in the near future. Thanks again! Ganley Westside Imports


5.0 out of 5.0

Engine Work for Subaru

by from Olmsted Falls, Ohio |

Service team is always very patient and helpful, with deciphering my laymen terms and description of the problems, and finding solutions.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Ganley Westside Imports responded to this review

August 7, 2015

Celeste, Thank you for bringing your Subaru to Galley Westside Imports for it's service needs. While we never like to hear of a customer having engine trouble, we are glad that we were able to help resolve your issue. Thank you, as well, for your kind review. We look forward to seeing you again in the future. Ganley Westside Imports


(1-10 of 223 reviews)