Reviews
All expectations were met or exceeded.
All expectations were met or exceeded. The delivery of the truck was fine. Transaction was very efficient
All expectations were met or exceeded.
All expectations were met or exceeded. The delivery of the truck was fine. Transaction was very efficient
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We are thrilled to hear that all your expectations were met or exceeded during your transaction at Nick Mayer Ford Mayfield. It's great to know that the delivery of your truck was smooth and that you found the process efficient. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Nick Mayer Ford Mayfield Team
Serg was awesome!
Serg was awesome! We have worked with him in the past and were so happy then we came back when it was time to upgrade. He ended up finding the exact car I wanted and faster than we expected.
Serg was awesome!
Serg was awesome! We have worked with him in the past and were so happy then we came back when it was time to upgrade. He ended up finding the exact car I wanted and faster than we expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Holly! We are thrilled to hear about your positive experience with Serg at Nick Mayer Ford Mayfield. It's wonderful that he was able to find the exact car you wanted and make the process smooth for you. We appreciate your continued trust in us and look forward to assisting you again in the future! Sincerely, The Nick Mayer Ford Mayfield Team
Everyone we met was very helpful, no pressure at all.
Everyone we met was very helpful, no pressure at all. Easiest and smoothest experience I?ve ever had buying a new car. Great Customer service!
Everyone we met was very helpful, no pressure at all.
Everyone we met was very helpful, no pressure at all. Easiest and smoothest experience I?ve ever had buying a new car. Great Customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Shawn! We truly appreciate your kind words about your experience at Nick Mayer Ford Mayfield. It's wonderful to hear that our team provided you with helpful, no-pressure service. We strive to make the car buying process as smooth as possible! We look forward to assisting you again in the future. Enjoy your new car! Sincerely, Colton Hinkle (440) 449-1000 ext: 269
Customer service completely terrible will not return
Customer service completely terrible will not return calls or stand behind vehicle called back multiple times no call back!
Customer service completely terrible will not return
Customer service completely terrible will not return calls or stand behind vehicle called back multiple times no call back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We acknowledge your review and are currently looking into the events you’ve detailed.
Phone call would be nice and follow up about the problem with truck, like I said I wasn’t 20 min down road after I purchased the truck when light came on, I called James right away he said they would look into it and no response!
Pleasant and respectful listen to what I wanted and
Pleasant and respectful listen to what I wanted and worked with me to make my monthly payments affordable.
Pleasant and respectful listen to what I wanted and
Pleasant and respectful listen to what I wanted and worked with me to make my monthly payments affordable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Joellen! I appreciate your feedback about the experience you had with us at Nick Mayer Ford Mayfield. It's great to hear that our team was able to listen to your needs and assist you in finding affordable monthly payments. We look forward to seeing you again. Sincerely, Colton Hinkle (440) 449-1000 ext: 269
The buying process was seamless.
The buying process was seamless. The salesman and finance team were exceptional. I originally went to look for a car for my son and we both ended up buying new cars. He was able to get the truck he wanted and I was able to buy a Bronco I loved.
The buying process was seamless.
The buying process was seamless. The salesman and finance team were exceptional. I originally went to look for a car for my son and we both ended up buying new cars. He was able to get the truck he wanted and I was able to buy a Bronco I loved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, Equanna! We truly appreciate you taking the time to share your experience at Nick Mayer Ford Mayfield. It's fantastic to hear that both you and your son found the perfect vehicles, a Bronco for you and a truck for him. Our team is dedicated to making the buying process as seamless as possible, and we're glad you found our salesman and finance team exceptional. We look forward to seeing you both again! Sincerely, Colton Hinkle (440) 449-1000 ext: 269
The Ford employees were good at listening and working
The Ford employees were good at listening and working with my Dad and I to purchase new car. We had questions. They were answered. The process went smoothly.
The Ford employees were good at listening and working
The Ford employees were good at listening and working with my Dad and I to purchase new car. We had questions. They were answered. The process went smoothly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Molly, thank you for your wonderful feedback! I'm thrilled to hear that our team at Nick Mayer Ford Mayfield was able to assist you and your dad in purchasing a new car and that all of your questions were answered. We strive to make the process as smooth as possible for our customers. We look forward to seeing you again soon! Sincerely, Colton Hinkle (440) 449-1000 ext: 269
I worked with James Lacy at Nick Mayer Ford and my
I worked with James Lacy at Nick Mayer Ford and my experience was nothing short of amazing! James personality is incredible!! I felt heard by him, he worked diligently to get me in the car the would best fit my needs and what I was looking for. I would go back and work with him again and again! I appreciate his patience and professionalism. I would recommend him and this dealership to anyone looking to make a solid purchase 100 times over!
I worked with James Lacy at Nick Mayer Ford and my
I worked with James Lacy at Nick Mayer Ford and my experience was nothing short of amazing! James personality is incredible!! I felt heard by him, he worked diligently to get me in the car the would best fit my needs and what I was looking for. I would go back and work with him again and again! I appreciate his patience and professionalism. I would recommend him and this dealership to anyone looking to make a solid purchase 100 times over!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Ashley! We're thrilled to hear about your amazing experience with James at Nick Mayer Ford Mayfield. It's fantastic that he was able to find the perfect car for you while providing such great service. We appreciate your kind words and recommendation, and we can't wait to see you again for your next purchase! Sincerely, Colton Hinkle (440) 449-1000 ext: 269
Travis was great sealsman gave us great survice and we
Travis was great sealsman gave us great survice and we had no issues getting vehicld
Travis was great sealsman gave us great survice and we
Travis was great sealsman gave us great survice and we had no issues getting vehicld
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Ryan! We're thrilled to hear that Travis provided you with excellent service and that your vehicle purchase went smoothly. At Nick Mayer Ford Mayfield, we strive to deliver great experiences. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Colton Hinkle (440) 449-1000 ext: 269
Willie was patient in waiting for us to get the the point
Willie was patient in waiting for us to get the the point of buying our Bronco Sport. He was terrific!
Willie was patient in waiting for us to get the the point
Willie was patient in waiting for us to get the the point of buying our Bronco Sport. He was terrific!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that Willie provided you with the patience and support you needed during your purchase of the Bronco Sport. At Nick Mayer Ford Mayfield, we strive to make every experience a positive one. We look forward to seeing you again soon! Sincerely, Colton Hinkle (440) 449-1000 ext: 269