Ron Marhofer Auto Mall

Ron Marhofer Auto Mall

1260 Main St., Cuyahoga Falls, OH 44221

New 888-903-9766
Used 866-583-7253
Service 877-660-3927

Average Ratings

4.2 out of 5.0
21 out of 26 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  21-26 of 26 reviews
2.0 out of 5.0

not happy about service

by from CUYAHOGA FALLS,OHIO |

I PURCHASED A NEW ELANTRA, IN 2010,IT WENT VERY GOOD, WE LOVE THE CAR.WE GOT A NOTICE IN THE MAIL FOR A RECALL, THE STOP LITE TO BE FIXED, WE CALL TO MAKE A APPOINTMENT, SAT MAY 18TH 10AM WILL TAKE A HOUR, WENT IN ON TIME,SERVICE GUY SAID WILL TAKE A HOUR, GAVE IT LITTLE EXTRA TIME I KNOW THINGS CAN HAPPEN,1130AM WENT OUT TO LOT MY CAR WAS STILL THERE, NOT HAPPY, ASK TO SEE SERVICE MGR,CALMY EXPLAINED SITUATION, WAS TOLD THERE VERY BUSY AND THERE ARE NO APPOINTMENTS ON SAT ITS FIRST COME FIRST SERVE,WHATTTT?,1140AM PULLED CAR IN 1150AM DONE WITH REPAIR,TOLD FORGET THE FREE WASH, TOLD WASNT PLEASED,MGR SAID VERY SORRY,THIS WAS MY FIRST SERVICE WORK WITH THEM,NOT VERY GOOD

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


3.0 out of 5.0

Great Selection of Cars

by from Wadsworth, OH |

Love the Car I bought! Love the people I worked with. One thing to consider, they do not negotiate the price of the vehicle and check the book value before you go. Other than that staff was verry nice and I am overall satisfied.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Ron Marhofer Auto Mall responded to this review

October 17, 2012

Thank you for taking the time to review us. Enjoy your car!


5.0 out of 5.0

Found the car we wanted!

by from Kent, OH |

Mason Donovan, Internet Manager was SUPER in helping us locate the exact car we wanted. The sales process was easy and quick and we are delighted with our new car!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Ron Marhofer Auto Mall responded to this review

May 15, 2012

Thank you for taking the time to review us! Enjoy your new car !


5.0 out of 5.0

Buying a car has never been easier...

by from Richfield, Ohio |

I had the most pleasant experience leasing a Hyundai Tuscon at Marhofer Hyundai. I first talked to a salesman after looking at the car on cars.com. We instant messaged for a while and I liked him immediately. We met on the weekend and he was wonderful, as was everyone we met at Marhofer. They did a dealer trade from Youngstown to get me Tuscon Limited edition and the minute I saw it, we made the deal. Would recommend highly

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Ron Marhofer Auto Mall responded to this review

May 10, 2012

Thank you so much for taking the time to review us! Congrats on the new Tucson!


5.0 out of 5.0

Hassle free

by from Akron, Oh |

I purchased two new cars from Ron Marhofer back in 2000+2001 Elantra for my wife and an Accent for me. Buying a new car has never been this enjoyable. Went back this week to inquire about another new car and it was again a pleasant experience.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Ron Marhofer Auto Mall responded to this review

April 15, 2012

Thank you for taking the time to review our dealership. And,Thank you for coming back to us again!!!


4.0 out of 5.0

Buying experience

by from Shaker Heights, Ohio |

My sales rep, Ronnal Colvin was patient, informative and helped make my buying experience a very positive one.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Ron Marhofer Auto Mall responded to this review

March 2, 2012

Thanks for taking the time to review our services!


(21-26 of 26 reviews)