Al Spitzer Ford

Al Spitzer Ford

3737 State Rd., Cuyahoga Falls, OH 44223

New 866-534-4102
Used 866-847-1054
Service 877-408-8745

"Life is hard. Car buying shouldn't be."

Average Ratings

4.9 out of 5.0
422 out of 429 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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  1-10 of 429 reviews

Featured Review

5.0 out of 5.0

Great cars and great service

by from Massillon, Ohio |

I called Spitzer on a whim and had the tremendous pleasure of working with Shaun Heilman who cared more about our needs as a buyer than selling a car. Honesty, integrity and just an overall great relationship is why we did buy and will recommend anybody who needs a vehicle to go to Al Spitzer Ford.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Al Spitzer Ford responded to this review

March 17, 2014

Thanks for the great review Jacob and I hope you'll keep Shaun and our team in mind when your friends and family are thinking about a vehicle! sean s.

5.0 out of 5.0

Unparalelled customer service by friendly people!

by from Stow, Ohio |

The guys in service are great! Dan will be the reason for my next new Ford purchase, at least. Very understanding and takes care of the customers. A+

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Unparalelled customer service by friendly people!

by from Stow, Ohio |

The guys in service are great! Dan will be the reason for my next new Ford purchase, at least. Very understanding and takes care of the customers. A+

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My new F 150

by from Sharon, PA |

I have never had so much fun buying a car! Shaun Heilman made this our best buying experience EVER! At no point did we ever feel like he was trying to "sell" the truck to us. He let the truck speak for itself and answered any questions that we had. He has earned Spitzer a customer for life!

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Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great customer service

by from Cuyahoga Falls, OH |

WE HAD SUCH A GREAT EXPERIENCE BUYING MY FIRST BRAND NEW CAR. EVERYONE WAS VERY HELPFUL AND FRIENDLY.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New Benz

by from Stow, Ohio |

Bought my new Mercedes from Shaun. The process was very quick, no pressure, and very simple!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience !!!

by from Cuyahoga falls, Ohio |

Steve hill was my salesman he made buying my first new car a great experience . Will definitely be back for more

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My new ESCAPE!!!!!!!

by from Akron Ohio |

From the time I got on the lot and started talking to Shaun I felt very comfortable with what he was telling me. Absolutely no pressure at all, he even washed my husbands truck while we waited. He is by far the best salesman I have worked with. Save yourself from other salesman and dealerships and go see Shaun at Al Spitzer Ford in cuyahoga falls Ohio.

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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Jeff's car

by from Cuyahoga falls |

Bobby was very easy to deal with. Very professional and friendly. If you need a car go see him. Thanks Bobby

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My new focus

by from Akron, Oh |

This is the third car I have purchased/leased from Spitzer Ford! I will never go to another dealership! From the salesman to the finance guy I was very impressed! I recommend this dealership and esp Brett Piatt and his manager, Jason Covert to everyone! Talk about excellent service, this place is the Absolute best!!! Fair and honest!! Who could ask for more from a car dealer?!!!

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Amy's car

by from Cuyahoga falls |

Bobby was fantastic! From the get-go, he was calm, and asked me to speak up if I felt any sales pressure or had any questions; however, there was no need to speak up because he was not pushy at all. He answered every question I had about the cars I test drove, and worked with me when I wanted assurance that the vehicle would pass e-check. I wish I would have started my car shopping here.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 429 reviews)