Laria Chevrolet Buick

Laria Chevrolet Buick

112 E. Ohio Ave., Rittman, OH 44270

New 888-810-1642
Used 888-556-9578
Service 877-237-7019

Average Ratings

4.8 out of 5.0
255 out of 262 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 263 reviews

Featured Review

5.0 out of 5.0

A bright spot in an unfortunate situation

by from Ravenna, OH |

Recently, three of our cars were damaged (two of them totalled) when our garage roof gave way under the weight of the snow. So, I was forced to look for a car, which wasn't something I had anticipated before the roof caved in. Everyone at Laria's were extremely courteous and friendly, ESPECIALLY our salesman, John Z. We got an AWESOME deal on the car we purchased, and they held it for me while we waited for the insurance company to handle our claim. Also, Chase, in credit, made the loan application a breeze. One of THE most comfortable car-buying experiences (and I've bought SEVEN cars in ten years). I can't thank everyone enough for being efficient and caring during a relatively difficult time. I'll definitely be back!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Laria Chevrolet Buick responded to this review

March 18, 2015

Thank you Kathie for your kind words. We do try to make buying a vehicle as easy as possible. please let us know if we can help you with anything in the future.

4.0 out of 5.0

Service Dept.

by from Rittman, Ohio |

General service. Done in good timing. Was with a new service manager. He did a fine job but missed my favorite the gal who works at one of the three manager stations. Just think she does a wizz bang job for a women!!!!!!!!

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Good Service - High Labor costs.

by from Rittman, Ohio |

The two problems I had were fixed, leaking transmission fluid and coolant. Took car in around 10:30 and it was ready around 4:00. Estimate for further repairs was given to me. However, I probably will look around for repairs the next time due to the high labor costs at Laria. The above repairs were as follows: Parts & Shop supplies, $97.94. Labor $448.40. The estimate I got for head gaskets leaking oil repair was between $1500 - $1900. I will just have to do some comparative shopping.

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Rittman, Ohio |

Very thorough. Kept us informed every step of the way. Loved the clean car (inside and out) when we picked it up.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Very Pleased with my service experience

by from Rittman, Ohio |

Had to make a return visit because the tire sensors had not been reset after the tires were rotated and were giving an incorrect pressure reading on the information screen

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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

visit for service

by from Rittman, Ohio |

visit for service was quick and easy. All people were friendly.This was first general service after purchasing new car there in December of 2014

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

A very satisfied customer

by from Wadsworth Ohio |

I found the staff and service excellent and I feel I got a great deal and would definitely come back for another car purchase.

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Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

up front service quote

by from medina, ohio |

You were up front, honest, the price you quoted me to install the running boards is the price you charged. Thank you Mario

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

excellent service performed in the time estimated

by from Rittman, Ohio |

Sandy in the Service Dept. has been very knowledgable and service is done smoothly and quickly, by the estimate of time needed. Couldnot have a better experience.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Laria Service

by from Rittman, Ohio |

Fast service, friendly & courteous staff. I have been taking my vehicles in for service for years and have always been treated well.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

oil chande and scheduled maintentance

by from rittman oh |

The lounge needs a bigger TV with hd programing other than that its great! and also a vending machine with some healthy options, like all natural juices and snacks.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 263 reviews)