Acura of Boardman & Boardman Mitsubishi

883 Boardman-Canfield Rd, Boardman, OH 44512

Average Ratings

4.4 out of 5.0
48 out of 57 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 57 reviews
5.0 out of 5.0

great overall experience

by from Cortland, OH |

had a very pleasurable experience at acura of boardman. i was referred by a friend to go and i went there and purchased my new acura. i would definitely recommend them and there service dept to anyone. definitely an a++++ dealership

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Car Review

by from Youngstown, Ohio |

I stopped by Mitsubishi Boardman to look for a new car and I am happy I did. Right when I arrived, I was greeted and taken care of with amazing customer service. The Outlander Sport is such a great quality SUV and the staff made it possible to get the car I really wanted. They are all about customer service. Shane was the salesman that I had and he is beyond awesome. He literally went above and beyond and even went as far as wanting to detail my car himself for me before I left. I have dealt with other salesmen before and Shane is by far the nicest and most educated I have experienced. If you visit the store, ask for Shane and I promise you will be in great hands.They not only made me happy through the purchase but they made it comfortable with my payments. Thank you for being so great!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service

by from boardman Ohio |

I enjoyed my car shopping experience at boardman Mitsubishi, I had a great sales person. And I would recommend all my family and friends to come here.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

boardman mitsubishi

by from boardman ohio |

Wonderful place no pressure dealership friendly atmosphere willing to put in the time and effort to make a deal.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

OUTSTANDING Customer Service and FANTASTIC Car!

by from Youngstown, OH |

I have to admit I put car shopping at the top of my most dreadful things to do; however, this was the Best car buying experience ever! Johnny thank you for selling me my WHIP! I LOVE MY Acura RDX <3 !!! Tom in finance was absolutely fantastic! Ross thanks for working hard to get me in vehicle that is reliable, stylish and plush! Boardman Acura is the Best in the business and I'm looking forward to working with your team of professionals that make it their business to get you the vehicle that you want.......Thanks Again Guys

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Amazing staff, Great service

by from Lowellville, OH |

I stopped by Boardman Mitsubishi looking for a used car, and found exactly what I was looking for, Big Billy was a great help getting the car for me. The entire staff here are extremely nice and very helpful. I'll defiantly be going back for future car purchases.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

I was asked not to do business with them

by from Cleveland, OH |

I am in search of a used Acura MDX. The sales person I was dealing with was very nice and helpful. After searching for sometime, he called and told me they had just sold a customer a new car and their MDX was for sale. He would get it ready for me. He asked for a deposit, which I gave them to hold this car. Several days later, with no call forthcoming, I called them back, only to find out that the original owners were still driving the car because their new car wasn't quite ready. I asked for a refund of my deposit immediately since there was a misunderstanding about when the car would be ready. This sales person was very hesitant to return my deposit. I then had to speak with the manager, who gave me an entire different story. He said they searched for this used car for me and had bought it and it was being delivered to the dealership. He was very upset that he had searched for this car especially for me and told me to take my business elsewhere. Wow! A) Someone is not telling the truth and B) I would have gladly bought a car from them once they had one available. But since I was told to take my money elsewhere, I will. Not a good experience. The carfax report will show the car's history, so lying about where it came from is not good customer service. Nor is giving a customer a hard time about a misunderstanding,

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

My first car from a dealership.

by from Youngstown, OH |

I found the car I was looking for online from their website. They had many clear pictures of the car, inside as well as out. Everyone I worked with was just great, not what I was expecting at all. Clearly answered all of my questions, and if they didn't know within no time at all they got me an answer. They stayed after closing time to make sure we got everything done, and it was so late because of my work schedule, they instructed me to come back the next day to make sure I got it washed for no charge. Very helpful, great group of people. Thanks again guys!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful dealership!

by from Stow, Ohio |

Acura of Boardman is a great dealership and we wouldn't buy from anyone else. They are very professional and fair and we highly recommend them.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful dealership!

by from Stow, Ohio |

Acura of Boardman is a great dealership and we wouldn't buy from anyone else. They are very professional and fair and we highly recommend them.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 57 reviews)