Suburban Cadillac Buick

Suburban Cadillac Buick

1810 Maplelawn, Troy, MI 48084

New 877-798-7882
Used 888-577-0442
Service 888-737-0655

Make the choice

Average Ratings

4.9 out of 5.0
178 out of 180 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 181 reviews

Featured Review

5.0 out of 5.0

Routine service

by from Troy, Michigan |

This was the best service appointment that I have had in the almost 4 years that I have owned the SRX. I was greeted professionally, my concerns were addressed, and services were completed in the amount of time that had been projected.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

5.0 out of 5.0

Thank you luis

by from Troy Michigan |

I was more than satisfied with my experience at Suburban Cadillac Buick. There was no pressure from the day I walked in the day I purchased. Luis made follow up calls to assure me that if there was anything he could do to help find my car to just stop in or call, those follow up calls sealed the deal with me! I felt he wanted to help me and that indeed is what he did! I could not be more pleased with my new car and the service I had with your team! Thank you for all your efforts, I enjoy my new Cadillac ATS

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Customer Service

by from Sterling Heights, MI |

Always have a great experience at Suburban Cadillac. Customer Service at their service department is great. Mike was extremely helpful and that made my visit even better. I had gone to Cadillac of Novi the week before and had a terrible experience there. Glad I came back to Suburban Cadillac.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service Department

by from Sterling Heights, MI |

I drive from the east side of Sterling Heights to use this dealership, everyone is great. Mike Lowe in the service department is the best! He always has a smile and is always willing to help. He keeps me posted on my car and makes me feel welcome.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


3.0 out of 5.0

Great dealership!

by from West Bloomfield, MI |

Walked in to get some info on a new SRX, was put in touch with one of the sales staff right away. Within a half hour I had decided on my purchase. Very helpful and professional.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service Department

by from auburn hills,MI |

I received excellent service from the Service Department.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent sales consultant, great experience

by from Troy, MI |

Sales Consultant, Kim Harbaugh, was great to work with. Have to admit I did go to other dealerships to compare prices. Experience with Kim was the reason I chose to purchase my vehicle from Suburban (Troy).

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great service; excellent facilities

by from Troy, Michigan |

The service coordinator was Iris Goldpaugh and she is ouststanding. We have been going to Iris for a number of years and she never fails to render friendly and efficient service. She is indeed a credit to your organization.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Customer service

by from troy, mi |

I have been bringing my car to Tom Lisk for many years. He is the best! exactly what I expect when I pull in my Cadillac dealership.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent services.

by from Troy, MI |

It is always a pleasure to work with my service representative, Iris. She really takes care of her clients and makes the process pleasurable.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, fantastic facility

by from Troy, Michigan |

Bob Rob is an excellent salesperson and I am very happy with both my new car and the service he provides.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 181 reviews)