Ferris Chevrolet Buick Cadillac Toyota

634 Wabash Ave NW, New Philadelphia, OH 44663

New 877-670-8361 New 877-670-8361
Used 866-921-8476 Used 866-921-8476
Service 877-421-1289 Service 877-421-1289

Think Ferris!


Average Ratings

3.2 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


1-6 of 6 reviews

Featured Review

5.0 out of 5.0

Easy to deal with, no pressure sales!

by from Marysville, OH |

Great experience, smooth and easy to deal with. Jon Graef was excellent! Thanks

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Ferris Chevrolet Buick Cadillac Toyota responded to this review

December 28, 2013

Mark, Thanks for your kind words! We work very hard to make it easy! Thanks for your business!


4.0 out of 5.0

Last minute service call

by from New Philadelphia, Ohio |

The dealers fixed my car on time and even took care of all of the recalls. They were professional and courteous.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service ,very clean !

by from Newcomerstown,Oh. |

Great salespeople ,kept within my price range very nice experience ! Totally happy .

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

no response

by from coshocton, oh |

never recieved a response on vehicle i requested. My only question was if it was still aailable before i visited the dealership.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Not Applicable
    Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Ferris Chevrolet Buick Cadillac Toyota responded to this review

December 28, 2013

Rich, We were experiencing some technical difficulties over the holiday! We are here to help you at 330.343.7761. Please give us a call!


2.0 out of 5.0

i was never contacted about the car

by from dillonvale ohio |

I inquired about a 96 sedan deville but I was never contacted

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Not Applicable
    Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase

Ferris Chevrolet Buick Cadillac Toyota responded to this review

December 18, 2013

bobbyd, I'm sorry that your experience was not up to snuff! Our system indicates that we had reached out to you on a couple of occasions, so I'm not sure where the breakdown was! If I can be of any assistance please feel free to contact me at 330.343.7761 or at pferris@thinkferris.com! I hope that I can be of help! Patrick Ferris General Manager Ferris Chevrolet Buick Cadillac & Toyota


2.0 out of 5.0

ferris chevrolet

by from east liverpool,ohio |

they sent an email about receiving my information request, but then no one ever got back with me.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Ferris Chevrolet Buick Cadillac Toyota responded to this review

September 3, 2013

Tawnia, We tried to respond with the info that you left us and we got no response! Please contact Anthony if you have any more questions. We'd love to help! Patrick Ferris General Manager