Graham Automall

Graham Automall

1515 W 4th St, Mansfield, OH 44906

New 888-490-6710
Used 877-287-3106
Service 888-690-5658

"Your Hometown Dealer"

Average Ratings

4.5 out of 5.0
67 out of 75 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 75 reviews

Featured Review

5.0 out of 5.0

Ford Fusuin

by from Mansfield, Oh |

I leased a for fusion 3 yrs ago and have been extremely pleased with it. My lease was up for renewal and I got a 2015 1/27/15. My sales person is normally Dakota Huddleston. Due to a family emergency he was not there. I dealt with Arron (head of sales) and Bethany. Arron really gave me a deal and Bethany was the one who showed me the features etc. of my new vehicle. Both of them was very professional, courteous, and most of all very helpful. All three of them deserve a BIG atta-boy award. Am so looking forward for the next 3 years with my new car. I have dealt with Grahams since 2007 and have also got the best deals and concern from them. In the past I bought 5 new jeeps from them. Was sad to learn Grahams no longer had the jeep franchise. As long as I continue to get such great service (and I know I will), my car dealings will be at Grahams. JUST LOVE THE 2015!!!!!!!!!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Graham Automall responded to this review

February 3, 2015

Julia, Thank you so much for your kind words!It is great to hear from our customers and love the feedback! We strive to make customers 100% satisfied and it is rewarding to know when we have. We will be sure to pass your review along to Bethany, Aaron and Dakota so they know how they did. Please let us know if there is anything we can do for you in the future.

5.0 out of 5.0

GREAT SERVICE

by from mansfield, Ohio |

I would say they did a very good job.The facility was very clean and people were very friendly.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

xxxxxx

by from mansfield, ohio |

everything was wonderful. as usual. not sure what else to say

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great fast service

by from Mansfield, oh |

Service was fast and expertly done. Staff all very Knowledgeable and courteous. Waiting area clean and had snacks & coffee. Everyone very friendly.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Routine Maintenance

by from North Fairfield, Ohio |

Toyota RAV4 service was excellent xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Review of Toyota Camry service call

by from Galion, Ohio |

Purchased a 2014 Toyota Camry and have had it to the dealership for 2 service calls. I'm glad that you send reminders to me that the next free service call is due. I have always had very good service calls; helpful people and fast service.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Awesome salesmen!!!

by from Mansfield, Ohio |

Rich Hoffman was the sales man. He was absolutely AMAZING! I've never went to a dealership and felt so welcome! He wasn't pushy, he was very knowledgeable, and he went above and beyond for us. Nicest guy I've ever met!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service

by from Mansfield, ohio |

Everyone from the service manager and his assistant were extremely courteous and knowledgeable. The waiting room area was clean and quiet, there were snacks & coffee available for guests and I was surprised at how quickly my service was completed and they even washed my car! Will definitely go back and also recommend their service dept.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

YOUR FORD SERVICE ADVISER IS AMAZING!!!!!!!!

by from MANSFIELD, OHIO |

MY SALES AND SERVICES EXPERIENCE WAS GREAT. I HAD A COUPLE ISSUES WITH THE SALES PARTS BUT OVERALL IT WORKED OUT. THE SERVICE WAS EXCEPTIONAL I KNOW I CANT MENTION NAMES BUT THE SERVICE ADVISER FOR FORD SERVICE IS WONDERFUL, HE WAS VERY HELPFUL, CARED ABOUT WHAT MY ISSUES WERE AND ADDRESSED ALL OF THEM. PEOPLE LIKE HIM ARE WHAT KEEP CUSTOMERS COMING BACK.

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service, Great Car

by from Mansfield, Ohio |

I bought a 2015 Escape and I love it! Dakota was my salesman and he was wonderful. He was very knowledgeable and kind. Everyone at the dealership was very helpful and so very nice. Thank you for such a pleasant experience

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Graham Automall responded to this review

August 20, 2015

We are glad you took the time to tell others about your experience Marsha! It's always great to hear of a job well done! Hope you love your new wheels!


5.0 out of 5.0

Great service

by from Mansfield, Ohio |

Each time that I take my vehicle in to be serviced, I am always very pleased with the work you do on my car.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Graham Automall responded to this review

August 20, 2015

Thank you so much Stacy!


(1-10 of 75 reviews)