Bill DeLord Autocenter

Bill DeLord Autocenter

917 Columbus Ave, Lebanon, OH 45036

New 877-848-6474
Used 888-732-4109
Service 888-557-1420

Average Ratings

4.8 out of 5.0
5 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews
5.0 out of 5.0

New SRX and great service

by from Maineville |

Recently bought our third new car from Bill DeLord's dealership. When moved to the area had an Olds Aurora and they did a great job with maintenance and service. So developed a relationship and purchased replacement vehicles there. Most recent vehicle is a Cadillac SRX and it is probably one of the best vehicles for our current needs. We did compare other vehicles such as Audi Q5, Acura MDX/RDX, etc. but the lack of stock and limited experience with their service departments convinced us that Bill DeLord would provide the best overall experience. Found Q5 lacked rear storage for items like golf clubs, RDX not very quiet and MDX more oriented to larger families. So SRX is best choice for us.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience...

by from Middletown, Ohio |

Just bought a used truck from Bill Delord, the salesman Tim Long was GREAT very easy going. Trade in value and purchase price were fair. We were introduced to salesmen, the service mgr. and mechanics as we were walked thru the facility. Very friendly staff, this is the way car buying should be. Hat's off to you guys "WONDERFUL" experience, you're doing things right! When the time comes we will be back.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Drove down from Cleveland

by from Cleveland, Ohio |

Had an issue with a salesman selling a vehicle that was not available. But to his credit Bill Delord in person stepped in and made things right. Way to go Bill. Great deal. I recommend talking to Tim Long when your there

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service and friendly staff!

by from Xenia, OH |

I recently purchased a used vehicle from Bill Delord Buick, GMC, Cadillac. This was by far the best vehicle purchasing experience I have ever had. The sales and finance staff understood my busy schedule and made the whole process seamless and very quick. So far the after sale service has been awesome as well. I look forward to my next purchase from Bill Delord!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Good experience

by from Cincinnati, OH |

No presure applied by sales staff. The trade-in valude was fair and they had a good price on the Acadia. The finance guy was on vacation so that process could have been a little smoother.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-5 of 5 reviews)