Howard Auto Group

7110 S Tamiami Trail, Sarasota, FL 34231

Used 941-921-4403

Average Ratings

4.9 out of 5.0
174 out of 173 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 173 reviews
5.0 out of 5.0

Service Repair Warranty

by from Port Charlotte, FL |

Service and warranty repair. Great service. Staff very helpful. Best experience yet at a dealer

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Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Venice ,Fl |

I had great service and everyone is very friendly.

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Navigator Service Report

by from Sarasota, Florida |

Lenora is great and knows a lot about cars! Always thorough with explanations, and calls with updates. Others in the office always say hello.

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Lincoln Service

by from Sarasota, FL |

I had a scratch on my rear bumper from a minor accident in a parking lot and was at the dealership to get a quote to repair it. Steve, the service manager, was able to rub it out using some compound and thus saved me from making an insurance claim which I appreciated very much. And following that I was able to stay and get an oil change in less than one hour which I also appreciated.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Comments on survey

by from Placida, Florida 33946 |

I' a Ford retiree and this MKX is the 3rd. vehicle I've purchased from your dealership. Too bad you are not closer, as I live near Boca Grande. You always do great work.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Venice, FL |

Communication is the most important aspect of business and to me personally. I want to let you know that Lenora's follow up was impeccable and her personality shines even over the phone. Treat her well, she is a huge asset to your organization. Thank you, Joel T

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Ed Howard Lincoln Service is Great!

by from Venice, FL |

It is always a pleasure bringing my MKX in to Ed Howard Lincoln service. The incomparable Linore, who knows more about my Lincoln than I do, always makes certain that my car is serviced promptly and correctly. Linore deserves a bonus!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Trustworthy Service

by from Osprey, FL |

I have had an MKZ hybrid for a little over three years and still love it. In the Service Department Lenore and Terry are outstanding representatives. They are courteous, helpful and knowledgeable. I always feel I can trust what they recommend.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service! no problems!

by from Sarasota, FL |

Great service! no problems! Always nice and always helpful!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Lincoln MKC Recall Visit

by from Venice, florida |

Lincoln MKC leased in Dec 2104. Received recall notice March 15, 2015 and an appointment for part replacement was scheduled for 3 days later. The part was available and the work was performed as scheduled and took only 90 minutes. In addition a general vehicle check up was performed with addition of windshield washer fluid and a complimentary wash and vacuum. The customer waiting lounge had a local newspaper and gourmet coffee machine. My sales rep stopped by and inquired about my satisfaction with the vehicle. The service rep was very friendly and professional. As usual I was completely satisfied with my service experience at Ed Howard Lincoln.

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Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 173 reviews)