AutoNation Ford St. Petersburg

2525 34th St N, St Petersburg, FL 33713

New 877-205-7636 New 877-205-7636
Used 888-530-9016 Used 888-530-9016
Service 888-237-1513 Service 888-237-1513

Our vehicles come with a low, upfront price and are guaranteed to be RECALL FREE.


Average Ratings

4.8 out of 5.0

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  1-10 of 111 reviews

Featured Review

5.0 out of 5.0

AutoNation Ford

by from Seminole, Florida |

Quick service that keeps us on the road. Will use again.

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  • Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

AutoNation Ford St. Petersburg responded to this review

June 19, 2015

Thank you Tom. We take our reviews seriously and are delighted to hear about your visit. We appreciate your recommendation of our team, and the staff here at AutoNation Ford St. Petersburg look forward to further serving you in the future!


5.0 out of 5.0

Installation of 3month free trial for Sirius Radio

by from Bobcaygeon Ontario |

After struggling with Sirius personnel since Jan7th to get my free 3month trial installed, I finally took my 2015 Ford Fusion into AutoNation Ford on Tuesday Jan 26th. Their electronics tech, Brian, quickly determined that a new part was needed for the module and this was immediately ordered from New York, with delivery promised for the following Thursday, Jan 28th. I was asked to bring the vehicle back in on Friday Jan 29th and an appointment was set up for 10.00AM that morning. I elected to wait while the part was being installed and upon completion Brian was kind enough to go over some of the various commands and options available on the program. I am more than satisfied with the service provided by AutoNation and wish I had taken the vehicle in earlier, rather than wasting my time trying to communicate wth the Sirius individuals located in the Phillipines!!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

Service department review

by from St. Petersburg, FL |

This review is just on the service department based off my experiences with them through last year up until now. I?ll be writing on what you can expect to encounter during a normal visit. First, don?t bother making an appointment. You?ll be wasting your time. Your vehicle won?t be serviced anywhere near that time. Your best bet will be to get there first thing in the morning for a chance to have your car serviced that day. Otherwise, your Customer Care Advisor will be glad to refer you to their on location rental car service, Hertz and rent yourself a car for $30/day. (*side note. If you really push the issue, you can usually get them to cover the cost for a rental for a day or however long past the original time they told you your car would be ready by, so that?s nice) They also have a customer courtesy shuttle but if you don?t mind waiting over an hour for a ride then that?s an option. Also, plan on them keeping your car for an average of 2 to 3 days regardless of how small the job may be. This is why making an appointment is useless, your advisor will tell you that the mechanic had to work on other jobs instead.  Second, don?t bother trying to call or emailing your advisor, chances are, you won't reach them. you won?t hear back and you?ll grow frustrated by wasting your time. You can leave a voicemail but they won?t return your calls. Just wait for him/her to contact you when they eventually get around to it.  Third and most importantly, ALWAYS check the work of the mechanic when you pick up your car before driving off. Chances are that they?ll forget to bolt things back on, or better yet, you?ll have a completely new issue with your car than when you dropped it off (but they?ll blame it on the age of vehicle). That leads me to the last point. Fourth, avoid bringing your car here all together because when there is a new issue with your car when you pick it up (there will be, just face it) They will deny it to every length possible. If you?re dealing with Mike Ownbey, he?s very cool, courteous, and polite when you speak with him one of one. Once he?s around his boss, Dan, expect all of that to change. He will apologize for the mistakes of the mechanics in one moment but defend them when his boss is around. You?ll be left in complete disbelief of what you?re witnessing. If the manager gets involved, Dan, don?t expect things to get any better. He will make the most ridiculous attempts to justify why your vehicle is damaged that make no sense, but will offer some sort of deal to rectify the issue they caused by selling you some over priced part. If you counter with any sort of logic, he?ll immediately tell the advisor to close the account and send you on your way. So you?ll end up leaving with a vehicle in worse condition that you dropped it off in.  That covers all in all a typical experience with the guys at the service department at Autonation Ford St. Petersburg. Good luck!!

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Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Surprised

by from St Pete, florida |

They struck me as honest and respectful people who have a high regard for families.

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Shopped for a used car

Does recommend this dealer

Did make a purchase

AutoNation Ford St. Petersburg responded to this review

December 24, 2015

We are happy that we were able to provide a professional, courteous, and engaging experience! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.


5.0 out of 5.0

Autonation Ford , St. Petersburg , Florida

by from Saint Petersburg , Florida |

Excellent service from beginning with the sales rep Mario to the finish with the finance department .

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Shopped for a new car

Does recommend this dealer

Did make a purchase

AutoNation Ford St. Petersburg responded to this review

December 23, 2015

We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Drive safe, and we'll see you on the road.


5.0 out of 5.0

Great Service

by from St Petersburg, FL |

Eric did a great job in helping me find my new truck.

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Shopped for a new car

Does recommend this dealer

Did make a purchase

AutoNation Ford St. Petersburg responded to this review

December 23, 2015

Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!


5.0 out of 5.0

Excellent service and trade value given

by from St Petersburg,Fl |

I had a great experience and I was given a great trade in value on my truck.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

doctor

by from st pete, fl |

Eric was great, he was very professional and thorough

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Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Good buying experience

by from Valrico, FL |

Purchased on 10/11/15 - Overall good buying experience. Only con was the length of time it took to negotiate. Post sale Service has been superior. Good experience with the internet sales and floor sales individuals - Carol Pratt and Pete Lopez. Service experience so far has been very good.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

MSUTANG GT

by from Lakeland, Fl |

Totally quick and painless experience. Did a 3 car round robin and they were very knowlegeable

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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 111 reviews)