Cavender Cadillac

(3.7) 7 Reviews

801 Broadway St, San Antonio, TX 78215

Average Ratings

3.7 out of 5.0
5 out of 7 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-7 of 7 reviews
4.0 out of 5.0

A followup on my previous post

by from Monte Vista (San Antonio) TX |

Cavender GMC did their best to get me into another vehicle at low cost. I continue to do business with them. They were fair.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Cavender GMC sells problem cars

by from Monte Vista (San Antonio) |

A recent review of Cavender confirms what I have experienced first hand. The Cavender mission is to move merchandise. Period. The problem is that some of the GM products from the pre-government bailout years were incredibly faulty. Cavender is caught between a rock and a hard place. Their choice has been to just shuffle these products along without regard to ethics. My 2003 Saturn had a faulty automatic climate control. The unit would shut down and windows fogged in cold weather. The headlights would dim. The digital display would get so hot that it could not be touched.The 2004 model discontinued its use. All of this was common knowledge (except to me. I am still hoping for better treatment from the company, but what will they do if they offer me a good deal on trade in? They'll stick some other poor guy with the problem.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

Selling vehicles with known problems.

by from San Antonio, TX |

Cavender Cadillac sells nice low mileage vehicles, but will not disclose or fix problems with the vehicles that they are selling. Overall my experience with them was not pleasant and I believe that no person should have to pay over price on a vehicle still needing repairs. As most people car shopping know, If one of their dealerships has poor practices, the rest will also. I would recommend shopping other dealerships in the San Antonio area.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great

by from Lubbock, tx. |

Everything was great. Everyone was friendly and helpfull. I would recommend this dealership to anyone. Next time I am looking for a vehicle I will look there first.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Owner

by from San marcos |

Kevin James was honest and of high integrity and didn't pressure us which we appreciated because those kind of tactics turn us off. He showed us what we were looking for.he was extremely courteous and made our experience enjoyable.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Cavender customer forever

by from San antonio |

We love it, they do a good service, And everyone is always willing to help

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Cad owner

by from San Antonio, Tx |

Always get excellent service at Cavender Cadillac any time I come here

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-7 of 7 reviews)