1 out of 1 people recommended this dealer.
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by Humberto from Dallas Texas |
I was in the market for a newer F150 after driving a 1999 F150 for several years. I live in Dallas and I have had some bad experiences in the past with other dealerships from Dallas. I was visiting Houston and contacted this dealership and expressed my concern when I initially talked to Brandon at Don Elliott in East Bernard. I called and he was a joy to work with from minute one. He was very fair each step of the way. I walked in handed me the keys and let me drive off by myself. I tried to negotiate, but in this case the the price was already right and I had known that, but you never know. He was very honest every step of the way. I brought my spouse back later to finalize the deal and he had to re-explain some stuff and seemed happy to do so. This dealership is not the large dealership you will find in Houston or Dallas, where you talk to a salesman, who has no authority and has to get approval every move they make, but what they are is a small town dealership who will treat you like a customer should be treated. They are 30 mins outside of Houston and worth the trip, because Don Elliott Ford has brought back my faith in how buying a car should be.
Shopped for a used car
Does recommend this dealer
Did make a purchase