Gainesville Buick GMC

2101 N Main St, Gainesville, FL 32609

New 888-202-3888 New 888-202-3888
Used 877-896-4043 Used 877-896-4043
Service 877-289-9755 Service 877-289-9755

THE ALL NEW GAINESVILLE BUICK GMC...IT'S ALL ABOUT YOU!


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
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  1-10 of 186 reviews

Featured Review

5.0 out of 5.0

The Place for Great Service!

by from Gainesville Florida |

I have been a client of this dealership for 40 years, purchased many cars and so have my family. I appreciated the service I received from your staff at the service dept. They weren't pushy (which I find extremely annoying) courteous and explained how long I would have to wait, etc Service is really the "name of the game"!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

Horrible - Avoid them! Wasted 5 hours of my life..

by from Tallahasse, FL |

Horrible! After speaking to the Sales Manager (Scott) about a used car they had, he told me to drive in to make a deal. Knowing that I was driving from Tallahassee (2.5 hrs away) he sold the vehicle while I was on the way and didn't even call to tell me! Imagine my surprise after dragging my family of 4 on the road. Nice 5 hour round-trip drive for a waste of time. The worst part, he wouldn't come out of his little cube office to tell me and sent one of his sales people out to let me know. What a coward. Horrible business people. Avoid them!

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Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Gainesville Buick GMC responded to this review

December 30, 2015

Thank you for alerting us of this issue, John. I would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Gainesville Buick GMC Team


5.0 out of 5.0

Great service

by from Gainesville, Fl |

The service was great and very timely! Their assessment of my future tire needs helped me to plan my next service date.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, great people

by from Gainesville, FL |

Had made appointment and was helped right on time, which was great since it was during working hours. Great people!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great and Fast Service

by from Gainesville, Fl |

I brought my car in to get serviced, oil changed and tired rotated, they told me where I could get a bite to eat, when I came back from getting a sandwich, my car was done. Very quick service

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service and friendly and competent employees

by from Gainesville Florida |

I enjoy doing business with Gainesville GMC and Kim (my service writer) is wonderful. I purchased my Buick Lacrosse 5 years ago and have had all service done at the dealership. I am completely satisfied.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Gainesville, FL |

David was very friendly, knowledgeable and helpful. I appreciate it when people do what they say they are going to do and he did.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Friendly advice, clean, they make me feel welcome

by from Gainesville, Florida |

As always, Kim in the service department made me feel like I came in the door at "Cheers". She is always friendly and Davis's me on the best service.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

wonderful servive & clean facility

by from Gainesville, Florida |

Everyone was kind, friendly and always made us feel at home like we were family! Our visit was pleasant and have already referred you guys to other friends!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome company and easy to get to.

by from Gainesville,Florida |

With the problem I came in for, I am very happy with the end results. Dave did everything possible to meet my needs. I thank him and the Service Manager for getting my car back in good shape.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 186 reviews)