Chuck Brown Ford

Chuck Brown Ford

315 Interstate 10 Frontage Rd, Schulenburg, TX 78956

New 877-438-5855
Used 877-739-9153
Service 877-438-8090

Your Home Town Dealer

Average Ratings

4.6 out of 5.0
9 out of 10 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-10 of 10 reviews

Featured Review

5.0 out of 5.0

On our way...

by from Houston, TX |

We happened upon your dealership on our way to San Antonio and were absolutely pleased with the EXCELLENT service. We walked in and spoke to Phil (who we had talked to on the phone) he was very helpful, friendly and knowledgeable about the vehicles we were looking to purchase. Your hometown atmosphere is unmatched by other dealers in the area. We are so excited about our new purchase and we be customers for life. We know so many are willing to drive the distance to your dealership and we will be recommending you to our friends and family.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Happy Customer!

by from Flatonia, TX |

I previously bought a vehicle from Chuck Brown Ford. I have to say it was the easiest purchase I ever made. Coy Romine made it very simple for me to purchase my new vehicle. I will definitely say, if you need a vehicle go see Chuck Brown Ford!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Chuck Brown Ford responded to this review

August 13, 2015

Casey, thank you for taking the time to leave us this wonderful feedback! We're glad to know that we provided you with the easiest vehicle purchase experience you've ever had! We will be sure to pass along your comments to Coy and f there is anything more we can do for you please come back and see us any time! Take care! Best regards, Tommy Brown | Sales Manager | 979-743-4111 | tbrown31@hotmail.com


5.0 out of 5.0

Great everything!

by from Weimar, TX |

Bought a mustang from this dealership and they were amazing with helping me buy it and making my decision. Highly reccomend. My salesman was coy and he is an amazing guy! They offered me so much help compared to other dealerships.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Chuck Brown Ford responded to this review

August 11, 2015

Troy, thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Tommy Brown | Sales Manager | 979-743-4111 | tbrown31@hotmail.com


5.0 out of 5.0

Honest, reliable and convenient

by from Schulenburg, Texas |

This is my second time to buy a vehicle at Chuck Brown Ford in Schulenburg, TX. I know that when I walk in, I will be taken care of. The sales associates are very laid back and very helpful in not only my purchase, but also my trade in. If you are looking for a great deal on a new or used vehicle and the highest value on your trade in, go see Tommy and Coy at Chuck Brown and they will take care of you.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Chuck Brown Ford responded to this review

August 11, 2015

Chad, thank you for your continued patronage and for leaving us this terrific feedback. Our team works extremely hard to keep our customers coming back and it's a pleasure to hear we've succeeded. We will be sure to pass along your nice comments to Coy and if there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Tommy Brown | Sales Manager | 979-743-4111 | tbrown31@hotmail.com


5.0 out of 5.0

Great stress free experience

by from Weimar |

I was recently shopping for a SUV and ended up buying a used Explorer from Chuck Brown Ford. This was because of the hassle free experience I enjoyed during the shopping process. I strongly recommend and would use Chuck Brown Ford again because of the shopping and buying process was stress free.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Chuck Brown Ford responded to this review

August 11, 2015

Thank you so much for taking the time to leave this wonderful review. We are very pleased that we could make your visit enjoyable and hassle free, and we believe that's how every car buying experience should be. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Tommy Brown | Sales Manager | 979-743-4111 | tbrown31@hotmail.com


1.0 out of 5.0

Horrible experience

by from Texas |

We had the worst experience ever with this dealership. They had our truck for six weeks. We did not get updates from them at all unless we called them, and even then, we couldn't get information about the status of our vehicle. When we stopped by in person to check on the status of the repair, they couldn't tell us what they were having to do to the engine, but we did see our engine in pieces in their shop. They lost our key FOB while our vehicle was in their possession. When we called them about replacing the key FOB (multiple times), they did not return one of our phone messages. They refused to even return our calls. Pathetic. And to make things worse (if that's possible), the engine crashed 13 months after they completed the work - one month after their warranty expired. The engine they built lasted just 13 months. We will never use them again, and we will make sure our family and friends hear our story. Definitely would not recommend them to anyone.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase

Chuck Brown Ford responded to this review

July 24, 2015

Unfortunately there was miscommunication and we would like to apologize for your bad experience. We would love to have your business again one day.


5.0 out of 5.0

EXCELLANT

by from Houston, Tx |

Excellent! Everyone was very friendly. Couldn't have asked for a better experience. Vehicle condition was better than described online.

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Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great!

by from Schulenburg,TX |

Everything was great! I started shopping at for a vehicle a month ago and decided on Brown Ford.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience

by from Columbus,Tx. |

Chuck Brown Ford treated me very well, and the whole process was quick. Tony was a wonderful salesperson, who put me in my Ford F-150.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service!!

by from Odessa, Tx. |

It was quick and easy& exactly the way the car was described online. I will definitely by another vehicle from Chuck Brown Ford.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


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