Robichaux Ford

272 West Main Street, Thibodaux, LA 70301

New 888-201-0281 New888-201-0281
Used 877-968-7084 Used877-968-7084
Service 877-621-9914 Service 877-621-9914

Ride with Robichaux


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 84 reviews

Featured Review

5.0 out of 5.0

Excellent

by from Thibodaux, La |

We bought a Ford Escape. Our salesperson, Nikki Long, was very informative in the vehicle and very pleasant. She was very reassuring in the sale and answered all questions. I knew what I wanted before we went, so it was just the matter of pricing and choosing the one for me. Robichaux Ford has given me great service on my other Ford vehicles,that's why my husband and I wanted to buy another Ford. We are very pleased with our choice. Thank You Nikki Long and Robichaux Ford!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Gray, La |

I do not mind doing surveys but in order to do the survey I must submit something with 50 or more characters is totally ridiculous . Had I known this at the beginning I would have just deleted the email. I will delete next time and not take the survey. This portion should be optional.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Sr Secretary

by from Vacherie, Louisiana |

As always the friendly services keeps me coming back. Ramona :)

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Services

by from Thibodaux ,Louisiana |

Staff was very helpful. Informed me of the problems and corrected them. Definitely would recommend your company.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Best service

by from Houma,La |

They are the best. Only place I have been for 6 years of service. Will buy another Ford becauseof the Service

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service

by from Thibodaux, Louisisana |

Robichaux has to let customers know about the vehicle when they come into for service, My experience is always a surprise, & i dont like suprise bills, i brought my truck in just for services.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Robichaux Ford responded to this review

May 12, 2016

We are happy you enjoyed working with our staff, Danna. It's good to hear our team is living up to the promise of providing fantastic service to our customers.


5.0 out of 5.0

Friendly and Knowledgeable Customer Service

by from Thibodaux, LA |

The service is always great and the staff is always very helpful and knowledgeable. There are plenty of places I could go but I come to Robichaux Ford because I am extremely happy with the service I am provided.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Robichaux Ford responded to this review

May 13, 2016

Michelle, thank you for sharing your recent experience at Robichaux Ford. We greatly appreciate your business, and thank you again for the review!


5.0 out of 5.0

Great service, friendly staff

by from Houma, LA |

Service department is always friendly and accomadating.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

oil change

by from Houma, la |

Oil change was great. Had a great visit. There is not more I can say.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Robichaux Ford responded to this review

March 30, 2016

We are happy you found us so helpful! Do not hesitate to call if you need anything. Be safe on the road.


5.0 out of 5.0

Great service

by from Houma,la. |

Really nothing to tell ya'll have great service . I would not bring my truck anywhere else every happy with the service y'all provide.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 84 reviews)