Crescent Ford Trucks

6121 Jefferson Hwy, Harahan, LA 70123

New 866-414-3915 New 866-414-3915
Used 877-754-6470 Used 877-754-6470
Service 888-455-8312 Service 888-455-8312

Crescent Has It!


Average Ratings

4.8 out of 5.0

Customer Service
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  1-10 of 156 reviews

Featured Review

5.0 out of 5.0

Quick and Efficient

by from Harahan, LA |

Brought my F-150 in for routine service and a recall notice. The service department called me and set up the appointment 1 day after I received the recall notice in the mail. I brought the truck in and everything was done promptly Great employees in dealership.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Working on maintance service of my truck.

by from Norco, La |

Great work on getting the truck in and out with in the same day. With great work done on the EGT sensors on my muffler system. I had no issues with them all the way up to 85,000 miles. Might be a good idea to suggest that owners get them changed before you have issues with them. I have friends that have had the truck shutdown on them because of the same sensors that have four chances of going out. I have pulled them home before, and shortly after the truck will start back up after it all cool down. Great work, when working on levels such as batteries. Be sure to wash off the effected area. Over spray of acid will eat paint. Thank you. I clean my truck after each service to make sure no oil or residue is left on the paint. Great job of the service manager for informing me of what the truck may need next for upkeep. Thanks

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

2016 January Oil Change

by from Harahan, LA |

Dropped off my 2010 F150 FX2 on Friday evening and picked it up on Saturday morning . They explained what I needed to watch for and cut me loose. Quick, easy and painless.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Crescent Ford Trucks responded to this review

February 5, 2016

Thanks for your strong recommendation of the staff and Crescent Trucks Sales and Service Company. If you need more help, our team is available to talk -- safe travels!


5.0 out of 5.0

Truck Service

by from Metairie, Louisiana |

Scott was very helpful in getting my truck in and out very quickly. I enjoy speaking with him when I come in for service, and has become a friend also. Will continue to bring mt truck in to Crescent Ford for service and looking forward to purchasing my next truck from Cresent Ford as well. Thanks Greg Babin

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Crescent Ford Trucks responded to this review

February 3, 2016

We are more than glad to be of service, Greg. Feel free to stop by if you ever need any more help.


5.0 out of 5.0

Service

by from Metairie, LA |

As usual, Scott and his crew did a great job. I don't have anything else to say.

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Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Awesome service

by from New Orleans, la |

The staff was very helpful and nice. They were easy to work with.

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5.0 out of 5.0

See remarks

by from Harahan, La |

Transmission issue solved by audio of noise it was making. Identified through a technical service bulletin. Parts changed. All well for now. Staff very helpful and showed concern with my problem. Special thanks to Buddy in the shop and Huong and Mario, part of the sales staff. Huong is always a big help and I've been dealing with him for over 20 years. Please see that they are all recognized. Thanks

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Crescent Ford Trucks responded to this review

January 27, 2016

Hi, Herbert! Thank you for your stellar review and for your 20+ years of loyalty. We hope to continue providing top-notch service for you for many more years to come!


5.0 out of 5.0

Overall Great Experience

by from Metairie, Louisiana |

I purchased a New 2015 F150 Supercrew, everyone at the dealership was friendly, courtious, and professional. I will definately send my friends and family to Crescent Ford. My salesperson Huong was very knowledgable about the trucks, and made my purchase decision very easy. Thank you, Mark

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Grand Isle, La 70358 |

Did a great job. Fast service and clean facility. Very friendly people that work there. I get all my maintenance done there and its always done the same day.

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Crescent Ford Trucks responded to this review

January 14, 2016

We are glad you chose our dealership! Thanks again for the positive feedback!


5.0 out of 5.0

Friendly, quick repair

by from New Orleans, LA |

very friendly, find the problem fast, & quick repair

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Crescent Ford Trucks responded to this review

January 8, 2016

We are more than glad to be of service, Patrick. Please let us know if there's anything else we can do for you. Thanks so much for your positive feedback!


(1-10 of 156 reviews)