Mercedes-Benz of New Orleans

Mercedes-Benz of New Orleans

3727 Veterans Blvd, Metairie, LA 70002

New 888-320-2370
Used 888-319-1353
Service 877-453-8210

Customer One

Average Ratings

4.8 out of 5.0
6 out of 7 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-7 of 7 reviews

Featured Review

5.0 out of 5.0

BMW X5 purchase

by from Covington, LA |

My sales person, Jerry Roberson, provided a professional and courteous experience. The dealership is a cut above the rest.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Mercedes-Benz of New Orleans responded to this review

August 10, 2012

Thank you for taking the time to give us a review. We know that you had a choice in your purchase and we value you as a customer. Please give me a call if you need anything in the future. Emerson Alvarez- sales manager ealvarez@mbofno.com

5.0 out of 5.0

best salesman Herbert singleton

by from Kenner Louisiana |

I purchased the 2011 E350 from Herbert singleton he took care of me I left the dealership with a Ronald McDonald smile on my face if you're looking to purchase a car go see Mr singleton he will get the job done

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Darnella

by from Thibodaux, LA |

I always get great service at Mercedes Benz of New Orleans. I bought my first Mercedes from Leo Flotron when the dealership was on St. Charles and this is my FOURTH Benz! You are truly treated as a valued customer. Thanks Leo!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

New car purchase

by from New Orleans |

Our recent purchase of a new car was very pleasant, Mr Debos was very helpful both with the order and helping us with the advanced features after the car arrived

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Accomadating, Harry was very pleasant

by from Mandeville La |

Got me in and out because of the bad weather, very nice people to do business with

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

GREAT EXPERIENCE !!! - 2012 MERCEDES BENZ ML350

by from metairie, la 70001 |

I purchased a brand new 2012 ML 350 a few days ago. Let me tell you,what a great car and what great service !! I dealt with Stephen McDonald , my sales consultant and Chris Stuben, Sales Manager. They both did a great job . My experience was positive. This is the third Mercedes Benz I purchase from this Metairie dealer and I look forward to purchasing another car from them - this time for my 17 year old girl.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Mercedes Benz of NO

by from New Orleans |

I was ready to buy a new vehicle, contacted them through cars.com. Got a canned response saying one of 2 people would contact me. After a week or so, I wrote again. Got a response that time, but never a firm price on a vehicle. I knew what make and model I was interested in, salesman did not bother. Was also at the end of the 2011 season of vehicles, perhaps if he had contacted me when I first sent the e-mail, I would have purchased a vehicle from him. Instead, he e-mailed saying did I have a high end vehicle already, that he could give me a better deal if I did. No I don't, I have financing lined up, ready to buy. He never bothered to contact me again. Amazing, in this day and age not following up w/ a possible customer who has cash in hand.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


(1-7 of 7 reviews)