Mercedes-Benz of New Orleans

3727 Veterans Blvd, Metairie, LA 70002

New 888-320-2370 New888-320-2370
Used 888-319-1353 Used888-319-1353
Service 877-453-8210 Service 877-453-8210

Customer One


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


1-8 of 8 reviews

Featured Review

5.0 out of 5.0

My Sales Specialist-Jorge Quinonez

by from Metairie |

I originally purchased an Audi from Jorge over 3 years ago, and when my wife and I were in the market for a new car to trade up, we knew who to call! But when he informed us that he was now working for Mercedes of New Orleans, it was a no brainer! Jorge's excellent customer service, attentiveness to our specific needs, and constant communication during the ordering/buying process is second to none! Thanks for being excellent regardless of the auto Brand you represent! My wife and I are life long customers of Mercedes as long as Jorge is there! PS: Curvin in the service department is the best! Great team

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

best salesman Herbert singleton

by from Kenner Louisiana |

I purchased the 2011 E350 from Herbert singleton he took care of me I left the dealership with a Ronald McDonald smile on my face if you're looking to purchase a car go see Mr singleton he will get the job done

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Darnella

by from Thibodaux, LA |

I always get great service at Mercedes Benz of New Orleans. I bought my first Mercedes from Leo Flotron when the dealership was on St. Charles and this is my FOURTH Benz! You are truly treated as a valued customer. Thanks Leo!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

New car purchase

by from New Orleans |

Our recent purchase of a new car was very pleasant, Mr Debos was very helpful both with the order and helping us with the advanced features after the car arrived

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Accomadating, Harry was very pleasant

by from Mandeville La |

Got me in and out because of the bad weather, very nice people to do business with

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

BMW X5 purchase

by from Covington, LA |

My sales person, Jerry Roberson, provided a professional and courteous experience. The dealership is a cut above the rest.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Mercedes-Benz of New Orleans responded to this review

August 12, 2012

Thank you for taking the time to give us a review. We know that you had a choice in your purchase and we value you as a customer. Please give me a call if you need anything in the future. Emerson Alvarez- sales manager ealvarez@mbofno.com


5.0 out of 5.0

GREAT EXPERIENCE !!! - 2012 MERCEDES BENZ ML350

by from metairie, la 70001 |

I purchased a brand new 2012 ML 350 a few days ago. Let me tell you,what a great car and what great service !! I dealt with Stephen McDonald , my sales consultant and Chris Stuben, Sales Manager. They both did a great job . My experience was positive. This is the third Mercedes Benz I purchase from this Metairie dealer and I look forward to purchasing another car from them - this time for my 17 year old girl.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Mercedes Benz of NO

by from New Orleans |

I was ready to buy a new vehicle, contacted them through cars.com. Got a canned response saying one of 2 people would contact me. After a week or so, I wrote again. Got a response that time, but never a firm price on a vehicle. I knew what make and model I was interested in, salesman did not bother. Was also at the end of the 2011 season of vehicles, perhaps if he had contacted me when I first sent the e-mail, I would have purchased a vehicle from him. Instead, he e-mailed saying did I have a high end vehicle already, that he could give me a better deal if I did. No I don't, I have financing lined up, ready to buy. He never bothered to contact me again. Amazing, in this day and age not following up w/ a possible customer who has cash in hand.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase